Catering Assistant Full-time ¦ Tivoli

Supermacs; Cork; Hybrid; EUR 23,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Subsidised meals

Team incentives

Flexible environment

Career growth

Great people

Job summary

Supermac's Tivoli is seeking a full-time Catering Assistant to join our team. You will deliver warm, friendly service, work across restaurant areas, and help maintain high standards of safety and cleanliness to ensure a great guest experience.

Available shifts include weekdays and weekends, with a competitive hourly rate and meal on shift. You will be part of a collaborative team that values growth, customer focus, and professionalism in a fast-paced environment.

Qualifications

• Deliver great customer service on every shift.
• Follow safety guidelines and maintain a clean environment.
• Work as part of a team with high standards.

Responsibilities

• Treat customers to warm, friendly service.
• Work across restaurant areas to meet standards.
• Follow company guidelines for food prep, production & storage.
• Maintain professional appearance and handle cash responsibly.
• Keep lobby and toilets clean at all times.

Skills

Customer service

Teamwork

Flexibility

Safety compliance

Job description

You are here: Home / Job / Catering Assistant Full-time ¦ Tivoli

Supermac's Tivoli currently requires full-time Catering Assistants.

Applicants must be available to work a mixture of shifts between Monday and Sunday.

JOB PURPOSE:

The Catering Assistant ensures top-quality service and cleanliness at Supermac’s, Papa John's, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.

THE JOB:

• Treating our customers to warm and friendly service every time they visit the site.
• Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management respectfully, in all areas as required.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• In relation to cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance, complying with company guidelines.
• Flexibility to work in all areas of the site as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.
• Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• Keep lobby area and customer toilets clean and tidy at all times.

WORK ENVIRONMENT:

Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

What you can expect:

• Competitive rate of pay
• Subsidised Meals on shift
• Team incentives
• A flexible working environment
• A career, not just a job!
• A company in growth with a clear vision, amazing culture & great people

Requirements:

• Deliver great Customer Service on every shift
• Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
• Have incredibly high standards
• Love to work in a team
• Flexibility to work in all areas of the restaurant

The successful candidates will have a good outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.

"Only candidates who currently have the legal right to work in Ireland will be considered."