Cash Systems Support Engineer – End-to-End Helpdesk

ICT Services; Dublin; In loco; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers. Experience with Windows, networking basics, and remote tools is valued, along with clear communication and problem-solving skills.

Adaptability to learn cash handling systems is essential. The role offers ongoing training and a chance to work within a dynamic support team in County Dublin.

Competenze

• Experience with Windows, networking basics, and remote tools.
• Clear communication skills.
• Strong problem-solving abilities.

Mansioni

• Handle calls and tickets end-to-end.
• Perform Level 2 diagnostics.
• Coordinate field engineers.

Conoscenze

Windows OS

Networking basics

Remote tools

Customer service

Descrizione del lavoro

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers. Experience with Windows, networking basics, and remote tools is valued, along with clear communication and problem-solving skills.

Adaptability to learn cash handling systems is essential. The role offers ongoing training and a chance to work within a dynamic support team in County Dublin.