Cargo Clerical Agent -Shannon Airport

Swissport; Shannon; On-site; EUR 20,000 - 32,000; Full time

Job summary

Swissport Cargo based at Shannon Airport is seeking enthusiastic team members to join our cargo operation. You will provide clerical support to the cargo function, including supporting and organising customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.

Responsibilities include basic Customs Clearance, Cash Invoicing, reception duties, and compliance with SOPs and security requirements.

Qualifications

• GCSEs or equivalent required.
• Good written and verbal English communication skills.
• IT-literate with willingness to learn airline software.

Responsibilities

• Provide clerical support to the cargo function.
• Support and organise customs clearance processes.
• Handle cash invoicing and reception duties.
• Assist other warehouse areas as needed.
• Comply with SOPs, security and airport rules.

Skills

Communication skills

English proficiency

IT literacy

Self-motivation

Customer service

Education

GCSE or equivalent

Tools

Airline IT systems

Job description

Swissport Cargo based at Shannon Airport are looking for enthusiastic team members to join our Cargo Operation. You will be providing clerical support to the cargo function, including supporting and organising customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.

Responsibilities

• Basic Customs Clearance Process
• Cash Invoicing
• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
• Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
• Comply with all relevant legislation as well as airport authority and carrier security requirements
• Comply with Swissport Standard Operating Procedures (SOP’s)
• Operate any necessary machinery
• Additional warehouse duties as required

Qualifications

• In possession of at least three GCSE’s or equivalent
• Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
• Ability to speak and understand the English language
• Ability to travel to the airport at times where public transport is not availableExcellent communication skills (written and verbal)
• Must be IT literate and able to learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather if required
• Able to demonstrate good customer service
• Commitment to continuous improvement
• Self motivated and able to work independently
• Previous experience working in an aviation environment is desired