Cargo Clerical Agent-IRE

Swissport International AG; Fingal; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Restaurant or staff facilities

Job summary

Swissport International AG is seeking enthusiastic team members for its Cargo Operation at Dublin Airport. You will provide essential clerical support to the cargo function, assist with customs clearance, handle cash invoicing, and perform basic reception duties within the warehouse environment.

The role requires flexibility to work varied shifts, strong English communication, IT literacy, and a customer-focused approach.

Qualifications

• Leaving Certificate required.
• Flexible to work days, evenings, nights, weekends and public holidays.
• Must speak and understand English.
• Travel to airport when public transport isn't available.
• Excellent written and verbal communication skills.
• IT literate and able to learn airline software systems.
• Ability to follow processes and adapt when needed.
• Willingness to work in inclement weather.
• Able to demonstrate good customer service.
• Commitment to continuous improvement.
• Self-motivated and able to work independently.
• Previous aviation experience is desirable.

Responsibilities

• Basic Customs Clearance Process.
• Cash Invoicing.
• Acceptance of high value goods (radioactive goods, live animals, dangerous cargo).
• Reception duties (greeting clients/visitors, answering calls, sorting post, filing).
• Comply with legislation, airport authority and carrier security requirements.
• Comply with Swissport SOPs.
• Operate any necessary machinery.
• Additional warehouse duties as required.

Skills

Excellent communication

English proficiency

Self-motivated

Independent

Continuous improvement

Customer service

Process adherence

Willingness to work in weather

Aviation experience

Travel to airport

Learn airline systems

Flexible shifts

Education

Leaving Certificate

Tools

Airline IT systems

Job description

Overview

Swissport is seeking enthusiastic team members to join our Cargo Operation based at Dublin Airport. As part of the Swissport team, you will provide essential clerical support to the cargo function. Your responsibilities will include assisting with customs clearance, handling cash invoicing, managing basic reception duties, and occasionally providing support to other areas within the warehouse.

Responsibilities

Day to day you will be responsible for:

• Basic Customs Clearance Process
• Cash Invoicing
• Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
• Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
• Comply with all relevant legislation as well as airport authority and carrier security requirements
• Comply with Swissport Standard Operating Procedures (SOP’s)
• Operate any necessary machinery
• Additional warehouse duties as required

Qualifications

To be succesfulin this role you will need to be or have:

• In possession of a Leaving Certificate
• Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
• Ability to speak and understand the English language
• Ability to travel to the airport at times where public transport is not available
• Excellent communication skills (written and verbal)
• Must be IT literate and able to learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather if required
• Able to demonstrate good customer service
• Commitment to continuous improvement
• Self motivated and able to work independently
• Previous experience working in an aviation environment is desired