Part Time Call Centre

Specsavers; Ballincollig; On-site; EUR 24,797,000 - 33,062,000; Part time

Benefits offered by this job

€14.50ph

Part Time - Mon-Wednesday

Specsavers Perks – discounted benefits

Bonus after probation

Free parking

Job summary

Specsavers in Ballincollig, Ireland, is hiring a friendly Call Centre Assistant to welcome customers and handle phone inquiries. No extensive experience required, with strong training and development opportunities provided by the store.

The role is part-time (Mon-Wed) with perks including Specsavers Perks, probationary bonus, and free parking. A supportive team of Opticians and Technicians will guide your journey in a busy retail environment.

Qualifications

• Proven ability to handle customer inquiries by phone.
• Strong customer service focus and communication skills.
• Ability to stay calm and organized in a busy setting.

Responsibilities

• Answer customer calls with professionalism.
• Deliver high-quality service to customers in-store.
• Maintain accurate records and manage requests efficiently.

Skills

Phone calls

Customer service

Fast-paced environment

Organisational skills

Good phone manner

Job description

Are you a caring individual looking to start your career as an Call Centre Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Call Centre Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in Ballincollig, our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• €14.50ph
• Part Time - Monday-Wednesday
• Specsavers Perks – our discounted benefits scheme
• Bonus after probation
• Free parking

What we’re looking for?

Some of the responsibilities of this role include:

• Taking phone call
• High level of customer service
• Working in a fast-paced environment
• Organisational skills
• Good phone manner