Cafe Supervisor: Lead Service, Barista & Guest Experience

The-Heritage; Killenard; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Discounted rates in other FBD hotels

Referral Programme

Learning and development opportunities

Employee Assistance Programme

Meals provided on duty

Discounts on Home, Travel, Car Ins. (F

Bike to Work Scheme

Employee recognition initiatives

Great Place to Work Certified

Job summary

The Heritage is opening Bláth café in Killenard, Laois, inviting guests to enjoy great coffee and wholesome food. We are seeking an experienced Cafe Supervisor to lead daily operations, train staff and uphold high service standards in a welcoming setting.

You will manage guest queries, support stock, and ensure cleanliness and safety while motivating the team to deliver an exceptional guest experience at Bláth.

Qualifications

• Proven supervisory experience in a café/coffee shop or similar food & beverage setting.
• Strong barista skills and passion for quality coffee.
• Experience in food prep and customer-facing service.
• Excellent communication, leadership and organisational abilities.
• Hands-on approach with ability to work under pressure and meet standards.

Responsibilities

• Oversee the day-to-day running of the café and ensure smooth service.
• Deliver warm, friendly and efficient guest service.
• Prepare and serve quality coffee with strong barista skills.
• Support food preparation and present dishes to a high standard.
• Maintain cleanliness, hygiene and food safety to spec.

Skills

Supervisory experience

Barista skills

Food preparation

Leadership & communication

Teamwork & adaptability

Under pressure

Cleanliness & guest satisfaction

Job description

The Heritage is opening Bláth café in Killenard, Laois, inviting guests to enjoy great coffee and wholesome food. We are seeking an experienced Cafe Supervisor to lead daily operations, train staff and uphold high service standards in a welcoming setting.

You will manage guest queries, support stock, and ensure cleanliness and safety while motivating the team to deliver an exceptional guest experience at Bláth.