Business Systems Analyst: Process Improvement & ERP/CRM

IT Search; Dublin; On-site; EUR 65,000 - 80,000; Full time

Benefits offered by this job

Pension with employer matching up to 5

Job summary

IT Search in Dublin 12 seeks a Business Processes & Systems Analyst to own delivery, support and continuous improvement of enterprise systems. The role is business-facing and onsite in Dublin 12, coordinating with stakeholders, vendors and partners to translate requirements into practical system improvements.

You will lead system transformation workstreams, gather and document requirements, and drive process enhancements.

Qualifications

• Strong experience supporting, improving or implementing business-critical systems (ERP, CRM, DMS, or comparable enterprise platforms).
• Ability to gather requirements and bridge the gap between business users and technical teams.
• Good project delivery and change management experience, including testing, training and adoption.
• Exposure to system integration, reporting, analytics or workflow automation projects.
• Industry experience in wholesale, logistics, distribution, automotive or another operationally complex environments would be a bonus.

Responsibilities

• Lead business workstreams within the organisation's system transformation programmes
• Gather, analyse and document business requirements, translating them into practical solutions.
• Identify opportunities to improve processes
• Support the implementation and ongoing development of reporting and analytics platforms.
• Oversee system integrations
• Monitor system performance and opportunities for continuous improvement.
• Act as a central point of contact for business systems projects

Skills

Stakeholder management

Requirements gathering

Business analysis

System integration

Project delivery

Change management

Reporting analytics

Job description

IT Search in Dublin 12 seeks a Business Processes & Systems Analyst to own delivery, support and continuous improvement of enterprise systems. The role is business-facing and onsite in Dublin 12, coordinating with stakeholders, vendors and partners to translate requirements into practical system improvements.

You will lead system transformation workstreams, gather and document requirements, and drive process enhancements.