Business Analyst: Drive Process Improvement & Insights

Forvis Mazars In Ireland; Dublin; On-site; EUR 65,000 - 80,000; Full time

Job summary

Forvis Mazars in Ireland is seeking a dedicated Business Analyst to bridge business needs and IT within our growing team. You will gather, document, and analyze requirements to identify solutions that improve processes, enhance customer experiences, and drive performance across the department.

The ideal candidate brings 3+ years in business analysis, strong communication, and proficiency with UML, BPMN, data visualization tools, and SQL.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field; advanced degrees or relevant certifications (e.g., IIBA, PMI-PBA) are a plus.
• Minimum of 3 years of experience in business analysis, requirements gathering, and process improvement within a corporate environment.
• Strong analytical and problem-solving skills, with a keen attention to detail and an ability to think critically.
• Excellent communication skills, both written and verbal, with the ability to convey complex information to various audiences.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, use cases).
• Familiarity with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and database concepts (e.g., SQL).
• Experience with project management methodologies (Prince 2, PMBOK, Agile, Waterfall) is an advantage.
• Strong interpersonal skills, capable of building relationships and managing stakeholder expectations.

Responsibilities

• Collaborate with professionals across departments to gather, define, and document business requirements through interviews, workshops, and surveys.
• Analyze and clarify requirements to ensure a clear understanding among all parties involved.
• Evaluate existing business processes and workflows to identify areas for improvement, optimization, and automation.
• Develop process maps and documentation to illustrate current and proposed workflows.
• Data Analysis and Reporting: Utilize data analysis techniques to interpret trends, patterns, and insights to support decision-making processes.
• Create and maintain reports, dashboards, and data visualizations to communicate findings to stakeholders.
• Solution Design and Validation: Work closely with IT and development teams to translate business requirements into technical specifications, ensuring alignment with project goals.
• Participate in the testing and validation of solutions, ensuring that they meet business needs and expectations.
• Stakeholder Engagement: Serve as a point of contact for stakeholders during project lifecycles, providing updates and gathering feedback.
• Facilitate meetings and workshops to present findings, discuss solutions, and drive consensus.
• Change Management Support: Assist in change management efforts by providing relevant insights and support during the implementation of new processes and systems.
• Documentation and Knowledge Management: Maintain comprehensive documentation of business requirements, process maps, and project outcomes.
• Develop training materials and user guides to support the rollout of new systems and processes.

Skills

Analytical thinking

Communication skills

UML

BPMN

Use cases

Data visualization

SQL

Stakeholder management

Education

Bachelor's degree in Business Administration/Information Technology

IIBA/PMI-PBA certification (plus)

Tools

UML

BPMN

Use cases

Excel

Tableau

Power BI

SQL

Job description

Forvis Mazars in Ireland is seeking a dedicated Business Analyst to bridge business needs and IT within our growing team. You will gather, document, and analyze requirements to identify solutions that improve processes, enhance customer experiences, and drive performance across the department.

The ideal candidate brings 3+ years in business analysis, strong communication, and proficiency with UML, BPMN, data visualization tools, and SQL.