Brand Counter Lead: Customer Experience & Sales

The Estée Lauder Companies Inc.; Drogheda; On-site; EUR 28,000 - 36,000; Full time

Job summary

The Estée Lauder Companies Inc. in Drogheda is seeking a Counter Lead to support the Brand in driving sales turnover and market share through a consumer-focused approach.

You will reflect a professional Brand image, maximise sales through service and retail standards, and ensure brand guidelines are followed. You will plan local marketing and events, utilise digital channels, stay current with product knowledge, and help deliver an excellent customer experience.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Support the Brand to drive sales turnover and market share through a consumer-focused approach.
• Reflect a credible and professional Brand image to all consumers.
• Maximise sales through selling, service and retail standards.
• Understand daily/weekly targets and local marketing & events.
• Leverage digital channels and social media to drive business and protect the Brand image.
• Plan and implement local marketing & events aligned to retailer activity.
• Maintain excellent store standards: product, housekeeping, displays, and pricing.
• Ensure refunds and complaints are managed per Company guidelines.

Skills

Retail experience

Self-development

Commercial awareness

Communication & organisation

Job description

The Estée Lauder Companies Inc. in Drogheda is seeking a Counter Lead to support the Brand in driving sales turnover and market share through a consumer-focused approach.

You will reflect a professional Brand image, maximise sales through service and retail standards, and ensure brand guidelines are followed. You will plan local marketing and events, utilise digital channels, stay current with product knowledge, and help deliver an excellent customer experience.