Beauty Retail Team Lead & Experience Coach

emplify GmbH; Drogheda; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing perks

Birthday day off

Growth opportunities

Monthly bonus up to 12%

Job summary

Rituals Cosmetics in Drogheda is seeking a proactive Store Leader to drive exceptional customer experience and mentor the team. You will partner with the Store Manager on rota planning, product expertise, and day-to-day operations to keep the store running smoothly.

The ideal candidate has retail or customer service experience, strong people skills, and a passion for coaching others. You will work evenings and weekends to support busy trading hours while representing a luxury brand.

Qualifications

• Retail or customer service experience.
• Ability to coach and motivate a team.
• Strong interpersonal skills and flexible to shift patterns.
• Available to work evenings and weekends.

Responsibilities

• Partner with Store Manager on rota planning and sales strategies.
• Be the product expert and handle complex questions.
• Own the operations side including inventory and cash handling.
• Develop your team and drive sales as a coaching-led manager.
• Act as a brand ambassador and maintain a luxury store image.

Skills

Retail experience

Customer service

Leadership

Coaching

Team collaboration

Job description

Rituals Cosmetics in Drogheda is seeking a proactive Store Leader to drive exceptional customer experience and mentor the team. You will partner with the Store Manager on rota planning, product expertise, and day-to-day operations to keep the store running smoothly.

The ideal candidate has retail or customer service experience, strong people skills, and a passion for coaching others. You will work evenings and weekends to support busy trading hours while representing a luxury brand.