Rituals Luxury Sales Advisor — Elevate Customer Experience

Rituals; Kilkenny; On-site; EUR 26,000 - 34,000; Full time

Job summary

Rituals Advisor role in Kilkenny store invites you to engage directly with customers, listen to their needs, and advise on perfect product matches to create memorable experiences. As part of the store team, you work closely with the Store Manager to reach personal and store goals.

You will greet customers daily, ensure best-in-class service, follow store procedures and maintain a tidy, well-merchandised environment. This role requires full flexibility and a positive, humorous attitude.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Responsibilities

• Interact with customers daily to provide best-in-class experience.
• Follow store operating and safety procedures and keep the store clean.
• Work with Store Manager and Assistant Store Manager to reach goals.
• Show enthusiasm for Rituals and share product excitement with customers.

Skills

Customer service

Team player

Decision making

Problem solving

Attention to detail

Organised

Job description

Rituals Advisor role in Kilkenny store invites you to engage directly with customers, listen to their needs, and advise on perfect product matches to create memorable experiences. As part of the store team, you work closely with the Store Manager to reach personal and store goals.

You will greet customers daily, ensure best-in-class service, follow store procedures and maintain a tidy, well-merchandised environment. This role requires full flexibility and a positive, humorous attitude.