B2B Business Development Representative - Onsite in Santry, Dublin

Concentrix; Dublin; On-site; EUR 40,000 - 65,000; Full time

Job summary

Concentrix in Dublin is seeking a sales professional to provide accurate weekly, monthly, and quarterly forecasts while deepening product knowledge to assess client needs. You will drive outbound outreach and manage a high volume of calls and emails to move opportunities toward renewal and expansion.

Collaborate with the team to keep the CRM updated, leverage AI-assisted research and insights, and balance competitive pressures with customer satisfaction.

Responsibilities

• Provide weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.
• You leverage AI-enabled tools to support prospect research, account planning, customer engagement, and opportunity development.
• You combine AI-generated insights with your own business acumen to personalize interactions, strengthen client relationships, and drive revenue growth

Tools

CRM software

Job description

Provide accurate weekly, monthly, and quarterly sales forecasts.Develop strong product knowledge and technical understanding of services to assess client needs and requirements.Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.Manage competitive pressures and handle objections to retain existing customers and acquire new ones.Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.Collaborate closely with your team and management to ensure a professional and consistent customer experience.Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.Work as part of a sales team and report directly to a Sales Manager.You leverage AI-enabled tools to support prospect research, account planning, customer engagement, and opportunity development.You combine AI-generated insights with your own business acumen to personalize interactions, strengthen client relationships, and drive revenue growth