B2B Sales Account Manager - Onsite in Santry, Dublin

CNX; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

CNX in Ireland is seeking a B2B Sales Account Manager to manage end-to-end client relationships onsite in Santry, Dublin. You will renew, expand and convert service contracts, handle objections, and drive revenue against quotas.

The role requires strong relationship building across multiple levels and a proactive approach to risk management. You will be the single contact for clients, use data to identify opportunities, and collaborate with partners while reporting to the Sales Manager to ensure

Skills

Account management

Sales negotiation

Client relationships

Data analysis

Job description

Job Title:

B2B Sales Account Manager - Onsite in Santry, Dublin

Job Description

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

• Ensure that client’s customers are satisfied with our client’s services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
• Evaluate our client’s customer needs and propose potential solutions
• Be a single contact for our client’s customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager

Location:

Ireland, Dublin -Santry

Language Requirements:

English

Time Type:

Full time