Automation & Integrations Engineer

Sony Interactive Entertainment Inc.; Dublin; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Discretionary bonus opportunity

Private Medical Insurance

25 days holiday per year

On Site Gym

Free soft drinks

Access to cycle garage and showers

Job summary

Sony Interactive Entertainment in Ireland is hiring a Solutions Engineer to build and improve employee technology automations and integrations. You will work with senior engineers and platform owners to deliver components and production feedback-driven improvements.

You will develop scripts and API integrations across services like ServiceNow, Moveworks, Jira, Slack, and Microsoft tools, ensuring robust testing, logging, and reliable operation.

Qualifications

• Practical experience building and supporting scripts, integrations, workflows, or software components.
• Ability to test, troubleshoot, document, and improve delivered work.
• Collaborative problem solving and clear communication with technical and support colleagues.
• Degree in a relevant field or equivalent practical experience.
• Experience using source control and participating in testing, review, and deployment of technical changes.
• Interest in applying telemetry and automation to practical employee support problems.

Responsibilities

• Develop scripts, API integrations, workflows, and platform configurations for agreed employee technology use cases.
• Implement defined detection and approved remediation steps, including validation, error handling, logging, and escalation when a case cannot be resolved safely.
• Write and run tests; document configuration, operation, known limitations, and recovery steps.
• Monitor owned components, investigate defects, and improve reliability and usability from production feedback.

Skills

Scripting

Integrations

Workflow automation

Testing and troubleshooting

Technical communication

Education

Bachelor's degree in a relevant field

Tools

ServiceNow

Moveworks

Jira

Slack

Nexthink

Jamf

Microsoft Intune

Microsoft 365

Microsoft Graph

Job description

Sony Interactive Entertainment in Ireland is hiring a Solutions Engineer to build and improve employee technology automations and integrations. You will work with senior engineers and platform owners to deliver components and production feedback-driven improvements.

You will develop scripts and API integrations across services like ServiceNow, Moveworks, Jira, Slack, and Microsoft tools, ensuring robust testing, logging, and reliable operation.