Assistant Team Leader — Artisan Cheese Counter

Sheridans Cheesemongers Ltd.; Dublin; On-site; EUR 29,000 - 36,000; Full time

Job summary

Sheridans Cheesemongers Ltd. is seeking an Assistant Team Leader to join our Cornelscourt counter. You will support the Team Leader in daily operations, lead Cheesemongers during shifts, and help maintain top-quality service and food safety.

The role focuses on developing leadership skills, enhancing product knowledge of Irish and European cheeses, and delivering exceptional customer experiences on busy trading days. Training is provided on the job.

Qualifications

• Minimum 2 years' experience in food retail.
• At least 1 year of supervisory or leadership experience.
• Strong interest in artisan and specialty foods, particularly Irish and European cheeses.
• HACCP training and commitment to food safety standards.
• Exceptional customer service and communication skills.

Responsibilities

• Support the Team Leader in overseeing daily operations of the counter.
• Lead and guide team members during shifts, including task allocation and monitoring performance.
• Foster a positive team culture with strong morale and collaboration.
• Assist in stock control, placing and receiving orders, and resolving stock-related queries.
• Maintain high standards of cleanliness and food safety in line with HACCP guidelines.
• Support customer engagement through tastings, supplier visits, and in-store promotions.
• Handle queries, complaints, special requests, and returns with professionalism.
• Monitor product quality and liaise with suppliers and internal teams as needed.
• Coordinate with Retail Management and host store management to ensure smooth operations.

Skills

Leadership experience

Customer service

Food retail experience

HACCP training

Job description

Sheridans Cheesemongers Ltd. is seeking an Assistant Team Leader to join our Cornelscourt counter. You will support the Team Leader in daily operations, lead Cheesemongers during shifts, and help maintain top-quality service and food safety.

The role focuses on developing leadership skills, enhancing product knowledge of Irish and European cheeses, and delivering exceptional customer experiences on busy trading days. Training is provided on the job.