Assistant Store Manager - Luxury Retail, Growth & Omni-Channel

kate spade new york; Leinster; On-site; EUR 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is recruiting for an Assistant Store Manager in Ireland to partner with the Store Manager on sales growth, people development, and store operations. The role emphasizes delivering exceptional customer experiences, mentoring staff, and upholding Coach service standards.

The position requires the ability to lead in a fast-paced luxury environment, manage omni-channel initiatives, and collaborate with leadership to drive sales and store performance.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Strong English language proficiency. (for EU)

Responsibilities

• Drive Sales & Strategy: Support Store Manager in forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach service standards and resolves issues.
• Lead & Develop Talent: Recruit, onboard, and coach team members; build a strong talent pipeline.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and data acquisition; leverage social media trends.
• Ensure Operational Excellence: Oversee policies, scheduling, payroll, HR processes, loss prevention, and merchandising standards.
• Collaborate & Communicate: Partner with leadership to interpret market trends and share insights with district/corporate teams.

Skills

Leadership

Customer focus

Communication

Problem solving

MS Office

Retail systems

Tools

Omni-channel

Clienteling

Job description

Coach is recruiting for an Assistant Store Manager in Ireland to partner with the Store Manager on sales growth, people development, and store operations. The role emphasizes delivering exceptional customer experiences, mentoring staff, and upholding Coach service standards.

The position requires the ability to lead in a fast-paced luxury environment, manage omni-channel initiatives, and collaborate with leadership to drive sales and store performance.