Assistant Store Manager - Lead Customer Experience

The North Face; Dublin; On-site; EUR 31,000 - 39,000; Full time

Job summary

The North Face in Dublin is seeking an Assistant Store Manager to support the Store Manager and drive exceptional customer experiences. You will lead a team, uphold brand standards and manage day-to-day store operations to maximize performance.

You will participate in opening/closing, monitor KPIs, and ensure accurate inventory and P&L practices while maintaining high standards of service.

Qualifications

• Experience in retail management or supervisory role.
• Excellent customer service and communication skills.
• Ability to lead, train, and motivate a team to achieve targets.

Responsibilities

• Drive sales and profitability in partnership with the Store Manager.
• Mentor, coach and develop sales associates.
• Assist in implementing and improving retail processes.

Skills

Customer service

Team leadership

English communication

Store operations

MS Office

POS systems

Tools

MS Office

POS systems

Job description

The North Face in Dublin is seeking an Assistant Store Manager to support the Store Manager and drive exceptional customer experiences. You will lead a team, uphold brand standards and manage day-to-day store operations to maximize performance.

You will participate in opening/closing, monitor KPIs, and ensure accurate inventory and P&L practices while maintaining high standards of service.