Store Manager - Lead, Inspire & Grow Customer Experience

The North Face; Dublin; On-site; EUR 37,000 - 46,000; Full time

Benefits offered by this job

Staff discounts

Pension scheme

Bonus potential

Job summary

The North Face in Dublin is seeking an experienced Store Manager to lead a dynamic team and elevate the customer experience while driving sales.

You will oversee daily store operations, budgeting, merchandising and performance metrics, mentoring staff and ensuring a customer-first approach aligned with our brand values.

This role offers the chance to work within a global organisation, with opportunities for development, staff discounts and a competitive compensation package.

Qualifications

• Retail management experience in a consumer brand.
• Proven ability to lead and develop store teams.
• Experience in budgeting and store operations.
• Excellent written and verbal English.
• Comfortable with weekends, evenings, and holidays.

Responsibilities

• Lead, motivate and mentor store teams to deliver a customer-first approach.
• Implement established retail processes whilst looking for ways to improve them.
• Keep on top of core retail operational procedures such as inventory, P&L etc.
• Report performance metrics and demonstrate understanding of KPIs to improve store results.
• Ensure the store looks great, in line with brand’s visual merchandising guidelines.

Skills

Customer service

Team leadership

Store operations

Budgeting

MS Office

POS systems

English language

Tools

POS systems

MS Office

Job description

The North Face in Dublin is seeking an experienced Store Manager to lead a dynamic team and elevate the customer experience while driving sales.

You will oversee daily store operations, budgeting, merchandising and performance metrics, mentoring staff and ensuring a customer-first approach aligned with our brand values.

This role offers the chance to work within a global organisation, with opportunities for development, staff discounts and a competitive compensation package.