Assistant Restaurant Manager

Wexford, Co.; Wexford; On-site; EUR 28,000 - 40,000; Full time

Job summary

Crown Quarter is seeking an enthusiastic Assistant Restaurant Manager for Jaspers Restaurant. You will report to the Restaurant Manager and help run day-to-day operations, ensuring warm, professional and memorable guest experiences on the floor.

You will lead by example, develop the team and uphold service standards while managing reservations, staff rosters and health & safety procedures during busy service periods.

Qualifications

• Previous experience in a restaurant, hotel or hospitality supervisory/management role.
• A genuine passion for delivering excellent guest experiences.
• Strong leadership and communication skills with the ability to motivate and support a team.
• The ability to work as part of a team while also taking responsibility and using initiative.

Responsibilities

• Support the Restaurant Manager with the day-to-day operation of Jaspers Restaurant, ensuring a high standard of food, beverage and guest service.
• Manage and oversee all restaurant reservations, ensuring accurate booking records and optimal table allocation.
• Lead and motivate the team during service, creating a positive and supportive working environment.
• Ensure guests receive a warm welcome and consistently excellent service throughout their visit.
• Act as a point of contact for guests, dealing confidently and professionally with queries and issues.
• Assist with team scheduling, briefings and daily allocation of duties to ensure the restaurant is appropriately staffed.

Skills

Hospitality leadership

Team leadership

Communication

Organisation

Initiative

Flexibility

Positive attitude

Job description

Role: Assistant Restaurant Manager

Reports to: Restaurant Manager

The Role

We are looking for an enthusiastic and guest-focused Assistant Restaurant Manager to join the team at Jaspers Restaurant.

Reporting to the Restaurant Manager, you will play an important role in the day-to-day running of the restaurant, supporting the team to deliver a warm, professional and memorable experience for every guest. You will lead by example, support and develop our team, and ensure our service and operational standards are consistently maintained.

This is a hands‑on role suited to someone who enjoys being on the floor, working with people and creating a positive atmosphere while ensuring the restaurant operates smoothly and efficiently.

Key Responsibilities

• Support the Restaurant Manager with the day-to-day operation of Jaspers Restaurant, ensuring a high standard of food, beverage and guest service
• Manage and oversee all restaurant reservations, ensuring accurate booking records and optimal table allocation. Respond promptly to reservation enquiries via phone, email, and online booking platforms.
• Lead and motivate the team during service, creating a positive and supportive working environment.
• Ensure guests receive a warm welcome and consistently excellent service throughout their visit.
• Act as a point of contact for guests, dealing confidently and professionally with queries, feedback and any issues that arise.
• Assist with team scheduling, briefings and daily allocation of duties to ensure the restaurant is appropriately staffed and prepared for service.
• Support the Restaurant Manager with the training, coaching and development of team members, helping colleagues build their skills and confidence.
• Ensure all team members understand and follow departmental SOPs, service standards, food safety and health & safety procedures.
• Carry out regular floor checks to ensure standards of service, presentation, cleanliness and guest care are maintained.
• Assist with stock control, ordering and monitoring of food and beverage requirements.
• Support the Restaurant Manager in achieving departmental targets and controlling costs, including labour, waste and stock.
• Ensure the restaurant is correctly set up before service and that all closing procedures are completed to the required standard.
• Work closely with the Kitchen and other Food & Beverage departments to ensure smooth communication and service.
• Assist with the organisation and delivery of special events, functions and busy service periods.
• Support the Restaurant Manager in implementing new ideas and continuously improving the guest and team experience.
• Lead by example in always demonstrating Crown Quarters values and standards.
• Deputise for the Restaurant Manager when required, ensuring continuity of leadership and service standards.

What We Are Looking For

• Previous experience in a restaurant, hotel or hospitality supervisory/management role.
• A genuine passion for delivering excellent guest experiences.
• Strong leadership and communication skills with the ability to motivate and support a team.
• A confident and approachable personality.
• Excellent organisational skills and the ability to remain calm and focused during busy periods.
• A good understanding of food, beverage and restaurant service.
• Strong attention to detail and a commitment to maintaining high standards.
• The ability to work as part of a team while also taking responsibility and using initiative.
• Flexibility to work evenings, weekends and busy periods as required.
• A positive attitude and willingness to learn and develop.

Our Values

At Crown Quarter, our values guide how we work and how we treat our guests and each other:

• Care – Caring is at the heart of everything we do, for our guests, our people and our planet.
• Always Getting Better – We challenge ourselves to improve every day and look for ways to make the guest and team experience better.
• Doing the Right Thing – We do the right thing, even when no one is watching, and take responsibility for our actions.
• Energy & Drive – We bring positive energy, enthusiasm and drive to everything we do.