Assistant Restaurant Manager

Neville Park Hotels; Wexford; On-site; EUR 32,000 - 42,000; Full time

Job summary

Crown Quarter in Ireland is seeking an enthusiastic Assistant Restaurant Manager for Jaspers Restaurant. Reporting to the Restaurant Manager, you will help run day-to-day service, lead the floor team and maintain high standards of guest care and smooth operations.

This hands-on role focuses on staff development, reservations management and service delivery, with close collaboration across departments. You will model Crown Quarter values, coach colleagues and step in during busy periods to ensure

Qualifications

• Experience in a restaurant, hotel or hospitality supervisory/management role.
• Genuine passion for delivering excellent guest experiences.
• Strong leadership and communication skills.
• Confident and approachable personality.
• Excellent organisational skills.
• Good understanding of food, beverage and restaurant service.
• Attention to detail and high standards.
• Ability to work as part of a team and take initiative.
• Flexibility to work evenings, weekends and busy periods.

Responsibilities

• Support the Restaurant Manager with day-to-day operation of Jaspers Restaurant, ensuring high standards of food, beverage and guest service.
• Manage and oversee all restaurant reservations, ensuring accurate booking records and optimal table allocation.
• Lead and motivate the team during service, creating a positive and supportive working environment.
• Ensure guests receive a warm welcome and consistently excellent service throughout their visit.
• Act as a point of contact for guests, addressing queries and feedback professionally.
• Assist with team scheduling, briefings and daily allocation of duties.
• Support training, coaching and development of team members.
• Ensure SOPs, service standards, food safety and health & safety procedures are followed.
• Carry out regular floor checks to maintain service, presentation and guest care.
• Assist with stock control, ordering and monitoring of food and beverage requirements.
• Support management in achieving departmental targets and controlling costs.
• Ensure the restaurant is correctly set up before service and closing procedures are followed.
• Work closely with Kitchen and other F&B departments for smooth communication.
• Assist with organisation and delivery of events and busy service periods.
• Support implementation of new ideas to improve guest and team experience.
• Lead by example and uphold Crown Quarter values and standards.
• Deputise for the Restaurant Manager when required.

Job description

Role: Assistant Restaurant Manager

Reports to: Restaurant Manager

The Role

We are looking for an enthusiastic and guest-focused Assistant Restaurant Manager to join the team at Jaspers Restaurant.

Reporting to the Restaurant Manager, you will play an important role in the day-to-day running of the restaurant, supporting the team to deliver a warm, professional and memorable experience for every guest. You will lead by example, support and develop our team, and ensure our service and operational standards are consistently maintained.

This is a hands-on role suited to someone who enjoys being on the floor, working with people and creating a positive atmosphere while ensuring the restaurant operates smoothly and efficiently.

Key Responsibilities

• Support the Restaurant Manager with the day-to-day operation of Jaspers Restaurant, ensuring a high standard of food, beverage and guest service
• Manage and oversee all restaurant reservations, ensuring accurate booking records and optimal table allocation. Respond promptly to reservation enquiries via phone, email, and online booking platforms.
• Lead and motivate the team during service, creating a positive and supportive working environment.
• Ensure guests receive a warm welcome and consistently excellent service throughout their visit.
• Act as a point of contact for guests, dealing confidently and professionally with queries, feedback and any issues that arise.
• Assist with team scheduling, briefings and daily allocation of duties to ensure the restaurant is appropriately staffed and prepared for service.
• Support the Restaurant Manager with the training, coaching and development of team members, helping colleagues build their skills and confidence.
• Ensure all team members understand and follow departmental SOPs, service standards, food safety and health & safety procedures.
• Carry out regular floor checks to ensure standards of service, presentation, cleanliness and guest care are maintained.
• Assist with stock control, ordering and monitoring of food and beverage requirements.
• Support the Restaurant Manager in achieving departmental targets and controlling costs, including labour, waste and stock.
• Ensure the restaurant is correctly set up before service and that all closing procedures are completed to the required standard.
• Work closely with the Kitchen and other Food & Beverage departments to ensure smooth communication and service.
• Assist with the organisation and delivery of special events, functions and busy service periods.
• Support the Restaurant Manager in implementing new ideas and continuously improving the guest and team experience.
• Lead by example in always demonstrating Crown Quarters values and standards.
• Deputise for the Restaurant Manager when required, ensuring continuity of leadership and service standards.

What We Are Looking For

• Previous experience in a restaurant, hotel or hospitality supervisory/management role.
• A genuine passion for delivering excellent guest experiences.
• Strong leadership and communication skills with the ability to motivate and support a team.
• A confident and approachable personality.
• Excellent organisational skills and the ability to remain calm and focused during busy periods.
• A good understanding of food, beverage and restaurant service.
• Strong attention to detail and a commitment to maintaining high standards.
• The ability to work as part of a team while also taking responsibility and using initiative.
• Flexibility to work evenings, weekends and busy periods as required.
• A positive attitude and willingness to learn and develop.

Our Values

At Crown Quarter, our values guide how we work and how we treat our guests and each other:

• Care – Caring is at the heart of everything we do, for our guests, our people and our planet.
• Always Getting Better – We challenge ourselves to improve every day and look for ways to make the guest and team experience better.
• Doing the Right Thing – We do the right thing, even when no one is watching, and take responsibility for our actions.
• Energy & Drive – We bring positive energy, enthusiasm and drive to everything we do.