The Company:
Our client is an international asset and property management company focused on the Private Rented Sector (PRS). They were founded in the US and have since expanded into the UK and Ireland. Their Irish portfolio is growing fast and currently covers four sites and close to 1,000 apartments across two prime south Dublin locations, with further developments due for completion from early 2027. Their apartments and amenities are best in class.
The Role:
An opportunity for an organised and technically minded facilities professional to support the maintenance and statutory compliance of a premium residential portfolio. Reporting to the Facilities Manager, the successful candidate will manage the on-site team of maintenance technicians day to day, and will play a key part in mobilising new buildings as they come on stream. The role suits someone hands-on who takes pride in high standards and good resident service.
Key Responsibilities:
- Manage, mentor and develop the on-site team of maintenance technicians, directing daily work and making sure work orders are completed quickly and safely.
- Coordinate day-to-day servicing and maintenance of hard services, M&E and life safety equipment, making sure all systems are fully operational and certified.
- Implement and supervise the PPM programme, working with Property Managers to schedule resident access and achieve full completion of mandatory works.
- Supervise contractors on site and keep RAMS, insurances, SLAs and training records up to date in the compliance system.
- Carry out weekly inspections of buildings, plant and common areas to identify and resolve any fire, health or safety risks.
- Act as health and safety lead on site, including smoke and CO alarm testing, AOV testing, Legionella compliance, risk assessments and incident reporting.
- Support the mobilisation of new buildings, including snagging, defects, warranties, contractor data onboarding, SOPs and the critical spares list.
- Oversee apartment turnarounds so vacant units are certified and market-ready ahead of move-ins.
- Manage the resident service request queue, prioritising urgent repairs and providing hands-on technical support to the team.
- Manage the out-of-hours on-call rota, maintain asset registers and support annual budget preparation.
Key Requirements:
- At least 5 years’ experience in hard facilities management or in installing and maintaining mechanical, electrical and heating services, or 2 to 3 years in a maintenance or facilities supervisory role.
- Strong customer service skills and a commitment to high standards for residents.
- Excellent organisational skills and the ability to prioritise across multiple sites.
- Confident making decisions on the ground and handling operational emergencies.
- Good communication skills with residents, contractors and senior management.
- Experience with CAFM or compliance software is an advantage.
- Knowledge of the Dublin area is an advantage.