Arrears Specialist, Credit Control (Hybrid) – Community

Engage People Recruitment; Dublin; Hybrid; EUR 34,000 - 40,000; Full time

Benefits offered by this job

Strong benefits package

Excellent learning and developmentoppo

Supportive senior leadership

Job summary

Engage People Recruitment is partnering with a growing financial services organisation in Ireland to fill a permanent, full-time role in credit control and arrears management. The role is onsite with hybrid flexibility in South Dublin / North Wicklow, offering a salary of €34,000-€40,000 and a strong benefits package.

You will engage with customers, set repayment plans, work with solicitors, and support leadership initiatives, contributing to a meaningful, community-focused mission.

Qualifications

• Around three years' experience in credit control, arrears management or a similar role.
• QFA qualification or working towards completion in 2026/2027.
• Knowledge of MARP and personal insolvency legislation is desirable.

Responsibilities

• Engage with customers to help prevent and reduce loan arrears.
• Agree practical repayment plans with clients experiencing financial difficulty.
• Review arrears cases and determine appropriate next steps.
• Keep accurate records across internal systems and trackers.
• Handle member queries clearly, fairly and professionally.
• Work with external solicitors and attend court where required.
• Contribute to regular team and case-review meetings.
• Support wider business initiatives in collaboration with senior leadership.

Skills

Credit control

Arrears management

Customer communication

Education

QFA qualification

Job description

Engage People Recruitment is partnering with a growing financial services organisation in Ireland to fill a permanent, full-time role in credit control and arrears management. The role is onsite with hybrid flexibility in South Dublin / North Wicklow, offering a salary of €34,000-€40,000 and a strong benefits package.

You will engage with customers, set repayment plans, work with solicitors, and support leadership initiatives, contributing to a meaningful, community-focused mission.