Area Operations Leader — Safety, Quality & Productivity

Amazon.com; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

Amazon.com in Dublin is seeking an Area Manager, FC Operations to lead a shift and ensure safe, efficient, high-quality performance across a Fulfillment Center. You will guide a team, drive productivity, and own improvements.

Responsibilities include analyzing shift performance, implementing process changes, collaborating with management, and mentoring new managers while upholding safety and customer service standards.

Qualifications

• Bachelor's degree is required.
• Experience in people management and team development.
• Strong English-language communication skills, both written and verbal.
• Experience communicating with a wide range of stakeholders, including peers and leadership.
• Experience using data or anecdotal evidence to influence business decisions.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality for customers.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with management to standardize shift practices.

Skills

Bachelor's degree

People management

English communication

Stakeholder management

Data-driven decisions

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Amazon.com in Dublin is seeking an Area Manager, FC Operations to lead a shift and ensure safe, efficient, high-quality performance across a Fulfillment Center. You will guide a team, drive productivity, and own improvements.

Responsibilities include analyzing shift performance, implementing process changes, collaborating with management, and mentoring new managers while upholding safety and customer service standards.