Area Manager, FC Operations at Amazon.com

Amazon.com; Dublin; On-site; EUR 70,000 - 100,000; Full time

Job summary

Amazon.com in Dublin is seeking an Area Manager, FC Operations to lead a shift and ensure safe, efficient, high-quality performance across a Fulfillment Center. You will guide a team, drive productivity, and own improvements.

Responsibilities include analyzing shift performance, implementing process changes, collaborating with management, and mentoring new managers while upholding safety and customer service standards.

Qualifications

• Bachelor's degree is required.
• Experience in people management and team development.
• Strong English-language communication skills, both written and verbal.
• Experience communicating with a wide range of stakeholders, including peers and leadership.
• Experience using data or anecdotal evidence to influence business decisions.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality for customers.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with management to standardize shift practices.

Skills

Bachelor's degree

People management

English communication

Stakeholder management

Data-driven decisions

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Area Manager, FC Operations at Amazon.com in Dublin, D, IE. Full time on site position.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardize shift practices

A day in the life

• You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be.
• Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.
• You’ll also oversee process improvements within your area and drive implementation.
• A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.
• You’ll also be a role model and mentor to new managers.

Basic qualifications

• Bachelor's degree
• Experience in people management and team development
• Experience in English-language communication skills, both written and verbal
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions

Preferred qualifications

• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.