Application Access & Automation Support Analyst

Morgan McKinley; Cork; On-site; EUR 45,000 - 65,000; Full time

Job summary

Morgan McKinley Ireland is seeking an experienced Application Support Analyst to join our IT operations team in Cork. You will act as the primary analyst for user access, troubleshoot issues, and support Power BI data models and Power Automate workflows.

The role requires strong governance of SLAs, detail orientation, and excellent collaboration with clinical monitors and external vendors to ensure audit-ready records and compliant processes.

Qualifications

• 4+ years of experience as an Application Support Analyst or similar role.
• Strong ability to manage SLAs and coordinate with cross-functional teams.
• Excellent written and verbal communication for liaison with internal teams and external vendors.

Responsibilities

• Act as primary analyst for account setups, reactivations, role changes, and permission updates in clinical software.
• Troubleshoot access issues using Power BI dashboards and application records to resolve errors.
• Run and monitor Power Automate flows and maintain semantic models/dataflows for provisioning and reporting.

Skills

Application support experience

SLA management

Communication skills

Tools

Power BI

Power Automate

SharePoint

Outlook

Word

Job description

Morgan McKinley Ireland is seeking an experienced Application Support Analyst to join our IT operations team in Cork. You will act as the primary analyst for user access, troubleshoot issues, and support Power BI data models and Power Automate workflows.

The role requires strong governance of SLAs, detail orientation, and excellent collaboration with clinical monitors and external vendors to ensure audit-ready records and compliant processes.