Appliance & Electronics Repair Tech - ESOP & Benefits

Big Sandy Superstore; Dublin; Hybride; EUR 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Employee Stock Ownership Program

Paid Time Off

Employee Discounts

Résumé du poste

Big Sandy Superstore in Ireland is seeking an Appliance & Electronics Technician to diagnose and repair customer units, communicate with customers, and manage parts orders from the customer's home. The role emphasizes reliability, multitasking, and teamwork in a friendly store environment.

Responsibilities include in-daily contact with customers, scheduling calls, accurate diagnostics, parts installation, billing notes, and documenting all steps within our system.

Qualifications

• High School Graduate or GED.
• Strong customer skills.
• Strong interpersonal skills.

Responsabilités

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Connaissances

Strong customer skills

Strong interpersonal skills

Self-starter

multitasking

Formation

High School Graduate or GED

Description du poste

Big Sandy Superstore in Ireland is seeking an Appliance & Electronics Technician to diagnose and repair customer units, communicate with customers, and manage parts orders from the customer's home. The role emphasizes reliability, multitasking, and teamwork in a friendly store environment.

Responsibilities include in-daily contact with customers, scheduling calls, accurate diagnostics, parts installation, billing notes, and documenting all steps within our system.