Warehouse Technician

Peak Technologies, Inc.; Clonmel; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Private Pension

Free Car Parking

EAP

Group Life Assurance

Staff Events

21 days holiday

Job summary

Peak Technologies, Inc. is seeking an Operations team member in Ireland to provide reliable, accurate and responsive service across device software staging, admin of day-to-day activities, device trouble shooting, and warehousing duties.

You will stage customer devices per instructions, maintain records in the RTS, perform quality checks before dispatch, and support other operational tasks with a strong customer focus. Start ASAP; right to work in Ireland required.

Qualifications

• Ability to communicate information courteously and promptly.
• Willingness to learn new software and hardware configuration and techniques.
• Organise and complete tasks to deadlines; accuracy and attention to detail.

Responsibilities

• Stage customer devices with required software per instructions.
• Maintain outgoing device information in the Repair Tracking System (RTS).
• Perform quality checks on staged devices before dispatch to the customer.
• Support general warehousing responsibilities and assist other operational staff as needed.

Skills

Attention to detail

Strong communication

Time management

Technical aptitude

RTS usage

Tools

RTS system

Job description

Start: ASAP

Must have right to work in the Ireland.

Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday

Hours: Monday to Friday working week (standard hours)

Job Summary & Scope

To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, and associated warehousing responsibilities. To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a ‘customer first’ philosophy and ensure high levels of service to customers and partners (internal & external).

Key Accountabilities

• Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
• Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
• Meet quality and productivity standards.
• Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
• Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
• Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
• Assist and support other operational staff and processes as and when necessary.
• Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
• Support with general warehousing responsibilities.

About You

• Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
• Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
• Ability to organise and complete tasks to deadlines.
• Accuracy and attention to detail.