Warehouse Technician

Peak Technologies, Inc.; Clonmel; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Private Pension

Free Car Parking

EAP

Group Life Assurance

Staff Events

21 days holiday

Job summary

Peak Technologies, Inc. in Clonmel, Ireland, is seeking an Operations Associate to join the team. You will stage devices with required software, manage day-to-day admin, and support warehousing tasks to keep customers and partners serviced.

You will maintain RTS records, perform quality checks before dispatch, and help escalate staging challenges to resolve issues quickly. A customer‑first mindset and careful attention to detail are essential.

Qualifications

• Ability to communicate information courteously and promptly.
• Possess a technical aptitude, manual dexterity, willingness to learn new software/hardware configurations.

Responsibilities

• Stage a variety of customer owned devices with the required software.
• Maintain accurate information on outgoing devices using the RTS system.
• Meet quality and productivity standards.
• Perform quality checks on staged devices before dispatch.
• Highlight staging challenges to ensure timely escalation and resolution.
• Demonstrate high attention to detail when staging devices and checking incoming goods.
• Support general warehousing responsibilities.

Skills

Technical aptitude

Attention to detail

Learning new software

Communication

Job description

Start: ASAP

Must have right to work in the Ireland.

Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday

Hours: Monday to Friday working week (standard hours)

Job Summary & Scope

To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, and associated warehousing responsibilities. To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a ‘customer first’ philosophy and ensure high levels of service to customers and partners (internal & external).

Key Accountabilities

• Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
• Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
• Meet quality and productivity standards.
• Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
• Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
• Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
• Assist and support other operational staff and processes as and when necessary.
• Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
• Support with general warehousing responsibilities.

About You

• Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
• Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
• Ability to organise and complete tasks to deadlines.
• Accuracy and attention to detail.