Analyst - KYC and Onboarding Support

Deutsche Börse AG; Cork; On-site; EUR 42,000 - 64,000; Full time

Job summary

Deutsche Börse Group is seeking a diligent KYC and Onboarding Support professional to assist relationship managers. You will review KYC documentation, ensure AML compliance, manage onboarding packages, and support customers throughout the onboarding process.

Candidate should have a university degree in economics/finance and strong communication skills, with English required and French/German as an asset. This role involves collaboration with internal teams to maintain compliant relationships.

Qualifications

• Experience in KYC and/or Client Onboardings is desirable.
• Excellent communication skills and customer service orientation.
• Understanding of the financial services industry and funds industry.
• Knowledge of English; French and German are assets.

Responsibilities

• Perform KYC reviews on clients and ensure AML compliance.
• Oversee onboarding document collection and pre-checks.
• Prepare onboarding packages for approval and support day-to-day client processes.
• Assist relationship managers and respond to escalated customer queries.

Skills

KYC reviews

AML compliance

Client onboarding

Communication

Customer service

English language

French language

German language

Education

University degree in Economics, Business Administration, Finance

Job description

Your career at Deutsche Börse Group

Your Area of Work:

Reporting into the Head of KYC and Onboarding Support Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain compliant relationships with existent customers.

Your Responsibilities:

KYC

• Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
• Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
• Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
• Collaborate with internal teams to ensure compliance with KYC and AML frameworks

ONBOARDING

• Provide a document list to a customer requesting to open a new account
• Verify completed customer document package for pre-check
• Collect required documents for new customers or service change
• After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
• Manage customers on a day-to-day basis and optimize customer processes
• Support RM with respect to escalated customer queries and other customer-related administrative tasks
• Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently

Your Profile:

• Experience in KYC and/or Client Onboardings is desirable
• University degree in Economics, Business Administration, Finance, or another relevant subject
• Good understanding of the financial services industry and especially the funds industry
• Excellent communication skills, customer focus and service orientation
• An understanding of banking products and processes in the funds industry
• An understanding of Banking, Asset Managers and Global Custodians
• Sensitivity towards cultural differences
• Capacity to work independently, a curious state of mind, results-oriented
• Languages: English, Knowledge of French & German would be an additional asset.