Analyst - Vestima Order Routing and Execution Services

Deutsche Börse AG; Cork; On-site; EUR 30,000 - 42,000; Full time

Job summary

Deutsche Börse Group Cork CFCL invites applications for a client-focused role in Clearstream Fund Services, Vestima Execution Support. You will be the dedicated contact for clients on Investment Funds operations, aiming to reduce risk and enhance client experience with accuracy and precision.

Full training will be provided and cross-training supports handling diverse client requirements. Responsibilities include assisting Clients and Transfer Agents via Vestima, investigating order issues,

Qualifications

• Degree in Business Studies, Financial Services, or similar is a benefit.
• Administration experience, preferably in a financial environment.
• Excellent telephone, communication and negotiation skills.
• Ability to work under pressure while handling many calls to meet deadlines.
• Strong problem-solving skills, accuracy and ability to work independently and in international teams.
• Proficiency in written and spoken English. German and/or French desirable but not essential.

Responsibilities

• Provide assistance to Clients and Transfer Agents using Vestima.
• Investigate order failures and rejections and replace deals before fund cut off.
• Ensure positive outcomes in all parts of the Fund order cycle (missing notes, cash and stock settlement).
• Collaborate with Investment Funds teams in different locations.
• Support other tasks related to IFS projects.

Skills

Client communication

Teamwork

Problem solving

Attention to detail

Under pressure

Risk awareness

Education

Business/Finance degree

Job description

Your career at Deutsche Börse Group

CFCL Cork, Pre- & Post-Trading, Clearstream Fund Services, Vestima Execution Support

Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation, and straight-through processing of investment fund orders.

Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream's clients on queries related to Investment Funds operations and Vestima. Our aim as a team is to reduce risk and enhance our clients experience and we do this by valuing accuracy and precision while maintaining enhanced Client relationships.

We work on the basis of high trust, high responsibility.

Full training will be provided, and we ensure a high level of cross training so that we can better deal with client requirements and foster a continuous learning mindset.

Your Responsibilities:

• Provide assistance to Clients and Transfer Agents using our automated order routing system Vestima.
• Investigate order failures and rejections and successfully replace deals before fund cut off.
• Ensure positive outcomes in all aspects of the Fund order cycle, i.e. missing contract notes, cash and stock settlement
• Work closely together with the different Investment Funds teams in different locations.
• Support any other tasks related to IFS projects.

Your Profile:

• Degree in Business Studies, Financial Services, or other related qualification is a benefit
• Administration experience, preferably in a financial environment
• Service orientation with excellent telephone, communication, and negotiation skills
• Ability to work under pressure whilst handling an extensive amount of phone calls to meet deadlines
• Strong problem-solving skills, accuracy, ability to work independently and as a part of a team in an international environment
• Proficiency in written and spoken English. German and/or French will be desirable but not essential
• Ability to thrive as part of a team
• Client Focus
• Taking responsibility
• Attention to detail
• Open Communication
• Continuous Improvement
• Sound Decision Making
• Risk Management
• Drive for Results