Airport Passenger Services Specialist

Sky Handling Partner Ltd; Dublin; On-site; EUR 17,047 - 24,280; Full time

Benefits offered by this job

Career Development opportunities

Pension Scheme

Employee Assistance Programme

Sick Pay

Bike4Work Scheme

Long Service Rewards

Discounted Insurance Policies

Car Parking on site

Job summary

A leading ground services provider in Dublin is looking for a Passenger Services Agent. This full-time role involves ensuring passengers have an enjoyable experience while providing exceptional service. Candidates should have strong customer service skills, be able to work under pressure, and exhibit excellent punctuality. The role offers a competitive rate of €15.00 per hour, with opportunities for career development and benefits such as a pension scheme and an employee assistance program.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to work rostered shifts and be flexible with disruptions.
• Good record for attendance, punctuality, and timekeeping.

Responsibilities

• Process passengers and their baggage according to established procedures.
• Verify passenger documentation regarding immigration and security.
• Assist disrupted passengers following supervisor's instructions.

Skills

Customer Service experience

Ability to work well under pressure

Good organisational skills

Good interpersonal skills

Excellent punctuality

Education

Minimum Age Requirement 18 Years

Eligible to Live and Work in the E.U.

Proficient Written and Verbal English Language Skills

Job description

A leading ground services provider in Dublin is looking for a Passenger Services Agent. This full-time role involves ensuring passengers have an enjoyable experience while providing exceptional service. Candidates should have strong customer service skills, be able to work under pressure, and exhibit excellent punctuality. The role offers a competitive rate of €15.00 per hour, with opportunities for career development and benefits such as a pension scheme and an employee assistance program.