Airfreight Operations

Logiskills; Blanchardstown; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work schedule

Pension

25 days holiday

Job summary

Logiskills is seeking an experienced Air Freight Forwarder to support the Air Freight Supervisor in Dublin 15. The role involves coordinating and executing air import and export operations to meet customer deadlines and compliance standards.

The candidate should have a minimum of 3 years’ air freight forwarding experience, strong industry knowledge, and excellent communication with customers, airlines, and overseas agents.

Qualifications

• Minimum 3 years’ air freight forwarding experience in a busy environment.
• Strong knowledge of airline negotiation, routing, and overseas agent coordination.
• Excellent organisational skills and ability to manage priorities under pressure.
• Effective written and verbal communication with a customer focus.

Responsibilities

• Process air freight shipments using internal freight management systems, ensuring accurate documentation and operational compliance.
• Coordinate daily workflow to ensure all customer deadlines and transit requirements are met.
• Communicate with customers to gather shipment details, provide updates, and ensure service expectations are achieved.
• Ensure operations comply with aviation, customs, and transport legislation.
• Maintain and update customer profiles, SOPs, and operational instructions.
• Handle customer queries and resolve service issues, escalating where required to senior staff.
• Liaise with airlines, agents, and subcontractors to arrange movement of cargo.
• Prepare and issue customer invoices and overseas agent billing in line with tariffs and pricing.
• Monitor shipment profitability and contribute to loss/profit control on files.
• Complete all administrative tasks in line with procedures and standards.

Skills

Air Freight Forwarding

Customer Service

Documentation & Compliance

Planning & Organisation

Communication Skills

Tools

Freight management systems

Job description

Title: Air Freight Forwarder

Location: Dublin 15

Terms: Full-time permanent, hybrid (1 day)

Package: €50k, 25 Days Hols, Hybrid, Pension

Target Applicant: Min 3 years of recent airfreight forwarding

A well-established freight forwarding company based in Dublin 15 is seeking an experienced Air Freight Forwarder to support the Air Freight Supervisor in the daily coordination and execution of air import and export operations.

Key Responsibilities

• Process air freight shipments using internal freight management systems, ensuring accurate documentation and operational compliance.
• Coordinate daily workflow to ensure all customer deadlines and transit requirements are consistently met.
• Communicate directly with customers to gather shipment details, provide updates, and ensure service expectations are achieved.
• Ensure all operations comply with relevant aviation, customs, and transport legislation.
• Maintain and update customer profiles, SOPs, and operational instructions.
• Handle customer queries and resolve service issues, escalating where required to senior staff.
• Liaise with airlines, agents, and subcontractors to arrange the smooth movement of cargo.
• Prepare and issue customer invoices and overseas agent billing in line with agreed tariffs and pricing structures.
• Monitor shipment profitability and contribute to maintaining accurate profit and loss control on assigned files.
• Complete all administrative and operational tasks in line with company procedures and standards.

Requirements & Experience

• Minimum 3 years’ recent experience in air freight forwarding operations within a busy freight environment.
• Strong understanding of the air freight industry, including airline negotiation, routing options, and overseas agent coordination.
• Ability to work efficiently under pressure and manage competing priorities.
• Strong attention to detail with excellent organisational and planning skills.
• Effective communication skills, both written and verbal, with a strong customer service focus.

IAC-Oct26