AI Trust & Safety Analyst – Content Moderation

Accenture PLC; Dublin; Híbrido; EUR 32.000 - 52.000; Jornada completa

Descripción de la vacante

Accenture is hiring a Trust & Safety Associate for a 12-month contract in Dublin, Ireland. The role focuses on content moderation, responsible AI, and policy governance. You will review user content across formats, adhere to client guidelines, and contribute to safety initiatives.

The position requires resilience, strong analytical skills, and experience in moderation. English fluency is required with additional languages preferred. Night shifts and well-being support are part of the role.

Formación

• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and English language skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Bachelor's degree in Computer Science, Business, or English.
• Minimum of 3 years of experience in content moderation and/or responsible AI governance, policy, and consulting work.
• Demonstrated ability to jailbreak large language models and create effective prompts for interrogation (RAI specific roles).
• Over 18 years of age.

Responsabilidades

• Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels.
• Stay up-to-date with client policies, guidelines, industry trends, and AI governance developments.
• Investigate, resolve, and relay complex content issues to the Trust & Safety team.
• Develop and execute prompts to interrogate large language models on responsible AI topics.
• Analyze model responses for appropriateness and safety according to guidelines.
• Collaborate with team members to understand responsible AI issues.
• Contribute to best practices and guidelines for content moderation and governance.
• Manage projects with goals, timelines, and deliverables.

Conocimientos

Coping & resilience

English proficiency

Objectivity

Attention to detail

Analytical thinking

Decision making

Bachelor's degree in CS/Business/Eng

Content moderation experience

Prompt engineering for LLMs

Over 18

Educación

Bachelor's degree in Computer Science, Business, or English

Herramientas

Python

Java

C++

Descripción del empleo

Accenture is hiring a Trust & Safety Associate for a 12-month contract in Dublin, Ireland. The role focuses on content moderation, responsible AI, and policy governance. You will review user content across formats, adhere to client guidelines, and contribute to safety initiatives.

The position requires resilience, strong analytical skills, and experience in moderation. English fluency is required with additional languages preferred. Night shifts and well-being support are part of the role.