AI-Driven Policy Program Manager

HireTalent - Staffing & Recruiting Firm; Ireland; On-site; EUR 60,000 - 90,000; Part time

Job summary

HireTalent - Staffing & Recruiting Firm is seeking a Program Management Contractor to join the Trust & Safety Policy (TSP) team. You will act as the main liaison, translating operational issues into actionable user stories and technical specs, while driving AI initiatives and data analytics to support global scaling.

Responsibilities include shaping requirements, dashboards, and a prioritized tooling backlog, plus communicating the rationale to cross-functional partners.

Qualifications

• 3+ years of program management experience in tech or legal environments.
• BA/BS or equivalent education/experience;PM certifications welcome.
• Translate operational pain points into user stories for product/engineering.
• Ability to analyze data, build dashboards, and handle technical requirements.
• Collaborate across teams to implement strategic initiatives.
• Develop AI-enabled solutions to streamline workflows and reduce manual steps.
• Familiar with JIRA, Zendesk, Confluence and similar platforms.
• Strong organizational skills and precise written/verbal communication.

Responsibilities

• Gather detailed requirements as the primary liaison to Trust & Safety Policy teams.
• Drive AI initiatives to optimize processes and reduce manual work.
• Partner on metrics, dashboards, and analytics for international scaling.
• Establish and refine a tooling roadmap; communicate priorities to stakeholders.

Skills

Program management

Stakeholder communication

Data analysis

Dashboards

Cross-functional collaboration

AI solutions

Attention to detail

Written communication

Education

BA/BS or equivalent

Project management certifications

Tools

JIRA

Zendesk

Confluence

Looker Studio

SQL

Hex

Job description

HireTalent - Staffing & Recruiting Firm is seeking a Program Management Contractor to join the Trust & Safety Policy (TSP) team. You will act as the main liaison, translating operational issues into actionable user stories and technical specs, while driving AI initiatives and data analytics to support global scaling.

Responsibilities include shaping requirements, dashboards, and a prioritized tooling backlog, plus communicating the rationale to cross-functional partners.