Strategic Trust & Safety Project Manager

Meta; Dublin; On-site; EUR 70,000 - 95,000; Full time

Job summary

Meta is seeking a Project Manager to support abusive actor integrity operations across platforms. You will coordinate cross-functional workflows with integrity teams to detect, investigate, and mitigate abusive actor activity while surfacing operational gaps and driving milestone delivery.

Collaborating with trust and safety, policy, legal, and engineering teams, you will maintain documentation, update process maps, and help design scalable procedures for case workflows.

Qualifications

• 2+ years of experience in project management, program coordination, or operations within a trust and safety, integrity, or policy enforcement environment.
• Experience coordinating cross-functional projects involving legal, policy, or enforcement stakeholders in a technology or platform context.
• Experience tracking project status, managing timelines, and communicating progress to stakeholders across multiple concurrent workstreams.
• Experience working with operational data or case management systems to monitor workflow performance and identify process gaps.

Responsibilities

• Coordinate day-to-day project workflows supporting abusive actor detection, investigation, and enforcement operations across integrity teams.
• Track milestones, dependencies, and deliverables for integrity operations initiatives, escalating risks and blockers to appropriate stakeholders.
• Partner with trust and safety, policy, legal, and engineering teams to align on operational requirements and project scope.
• Maintain and update project documentation, process maps, and status reports to ensure transparency across cross-functional partners.
• Support the design and implementation of scalable operational processes for managing abusive actor case workflows.
• Analyze operational data to identify inefficiencies, bottlenecks, or gaps in integrity enforcement pipelines and surface recommendations.
• Assist in coordinating cross-functional reviews of integrity incidents, ensuring findings are documented and action items are tracked to resolution.
• Contribute to the development of standard operating procedures and playbooks for abusive actor response operations.
• Facilitate regular syncs and working sessions with integrity operations stakeholders to drive alignment and project momentum.

Skills

Project management

Cross-functional leadership

Policy enforcement

AI tool integration

Job description

Meta is seeking a Project Manager to support abusive actor integrity operations across platforms. You will coordinate cross-functional workflows with integrity teams to detect, investigate, and mitigate abusive actor activity while surfacing operational gaps and driving milestone delivery.

Collaborating with trust and safety, policy, legal, and engineering teams, you will maintain documentation, update process maps, and help design scalable procedures for case workflows.