AI Agentic Engineer: IT Automation & Integrations

Docusign; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Docusign in County Dublin, Ireland, is seeking an AI agentic Engineer to enhance IT operations through automation. This role involves designing and refining AI prompts and tools to improve efficiency, working with integrations and automation workflows. Candidates should have a Bachelor's degree and at least 3 years of experience in IT operations or backend development.

The position offers a hybrid work arrangement with a minimum of two in-office days per week. Join Docusign to innovate in the automation of operational processes.

Qualifications

• 3+ years of experience in IT operations, automation, scripting, or backend development.
• Experience with Python and working with REST APIs and webhooks.
• Experience with Large Language Models and agentic frameworks.

Responsibilities

• Design, structure, and refine AI prompts and agent/tool structures.
• Drive continuous evaluations of these agents to improve accuracy.
• Assist in developing and deploying AI solutions that resolve IT tickets.

Skills

IT operations

Automation

Scripting

Backend development

Prompt engineering

Working with REST APIs

Large Language Models

Education

Bachelor's degree in a related field

Tools

Python

ServiceNow

Google Workspace

Slack

Jira

Job description

Docusign in County Dublin, Ireland, is seeking an AI agentic Engineer to enhance IT operations through automation. This role involves designing and refining AI prompts and tools to improve efficiency, working with integrations and automation workflows. Candidates should have a Bachelor's degree and at least 3 years of experience in IT operations or backend development.

The position offers a hybrid work arrangement with a minimum of two in-office days per week. Join Docusign to innovate in the automation of operational processes.