Admissions Executive (6-month contract), OAFA

HYPERSCAL SOLUTIONS PTE. LTD.; Dublin; On-site; EUR 33,000 - 51,000; Full time

Job summary

Singapore Management University is seeking an administrator to support OAFA outreach and complex admissions operations. The role blends event management for Adult Learners with handling Writing Tests, interviews, and portal updates, plus responsive applicant communications.

The ideal candidate has an undergraduate degree and at least 2 years in event management or administrative roles, with strong MS Office skills and a customer-service mindset.

Qualifications

• Undergraduate degree in any discipline and at least 2 years in event management or administrative, customer-facing roles.
• Strong attention to detail and accuracy with high volumes of applicant records and confidential data.
• Experience in event management and large-scale events.
• Familiarity with online interview scheduling tools and MS Office.
• Positive customer-service mindset and ability to handle applicants and parents professionally.
• Ability to work independently under tight deadlines during admissions peak and prioritise across portfolios.
• Willingness to work weekends/evenings for events, interviews, and programmes.

Responsibilities

• Support OAFA outreach, events, campus visits, and engagement sessions for Adult Learners (50%).
• Assist complex admissions operations for Law UG applications, including Writing Tests, interviews, and applicant communications.
• Handle admissions queries and portal updates; perform other duties as assigned.

Skills

Event management

Administrative support

MS Office

Interview scheduling

Customer service

Education

Undergraduate degree (any discipline)

Tools

MS Office

Scheduling tools

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Admissions and Financial Assistance (OAFA).
• 50% of the contract headcount will support increased outreach, marketing and engagement efforts for the Adult Learners target segment, from dedicated events, to fairs, campus visits and engagement sessions, as well as admissions processing for this group.
• 50% of the contract headcount will support complex admissions operations for Law UG applications, handling Writing Tests operations, interview scheduling, applicant correspondence, application portal updates and managing applicant queries.
• Other duties as assigned.

QUALIFICATIONS

• Undergraduate degree in any discipline with least 2 years of relevant event management or administrative, customer-facing experience.
• Strong administrative accuracy and attention to detail, with the ability to handle high volumes of applicant records and confidential data without error.
• Experience in event management and event support, particularly for large-scale events.
• Working knowledge of online interview scheduling tools and MS Office.
• Positive customer-service mindset, with the ability to handle applicants and parents professionally
• Able to work independently under tight deadlines during the admissions peak, and to prioritise across concurrent portfolios.
• Willingness to work weekends and evenings when required for events, interviews and programmes.

OTHER INFORMATION

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University