Administrator

EZ Living Furniture; Galway; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Up to 23 days holiday per year

Staff discounts

Pension scheme

Bonus scheme

Educational Support Scheme

Health care at discounted corporate/ES

Job summary

EZ Living Furniture in Galway city is seeking an Administrator to join our Customer Service team. You will handle general administration, booking in customer orders for delivery, and contacting customers when stock arrives.

You will also update stakeholders and generate reports. The role is highly customer focused, requiring problem solving and resourcefulness to assist customers via phone and email across our nationwide and online shopping operations.

Qualifications

• Customer service experience and problem-solving mindset.
• Ability to handle phone and email communications.
• Capacity to generate reports and update stakeholders.

Responsibilities

• General administration.
• Booking in customer orders for delivery.
• Contacting customers when stock arrives.
• Updating stakeholders.
• Generating reports.

Skills

Customer service

Administration

Phone & Email support

Job description

The Company

EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people.

We are delighted to announce that we are looking for a Administrator to join our Customer Service team based in Galway city. The customer service agent position is a highly customer focused support role. You must be a problem solver and willing to go beyond the call of duty to assist our existing and new customers. You must be resourceful in assisting them through all available support mediums - Phone & Email.

Role Overview

• General administration.


• Booking in customer orders for delivery.


• Contacting customers when stock arrives.


• Updating stakeholders.


• Generating reports.

WHY JOIN US: Look us up on Glassdoor- rated 4.6/5

Benefits

• Up to 23 days holiday per year


• Fun, fast paced & high energy work environment


• Culture of developing and promoting from within the company


• Our Generous staff discounts


• Our pension scheme


• Our Bonus Scheme


• Our Educational Support Scheme


• Our Discounted corporate rate health care


• Our free Employee Assistance Programme


• Our wellbeing initiatives like our Bike to work scheme


• Free Flu vaccination


• Career Development Opportunities


• Continuous professional development with dedicated training resources