Customer Service Admin & Delivery Coordinator

EZ Living Furniture; Galway; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Up to 23 days holiday per year

Staff discounts

Pension scheme

Bonus scheme

Educational Support Scheme

Health care at discounted corporate/ES

Job summary

EZ Living Furniture in Galway city is seeking an Administrator to join our Customer Service team. You will handle general administration, booking in customer orders for delivery, and contacting customers when stock arrives.

You will also update stakeholders and generate reports. The role is highly customer focused, requiring problem solving and resourcefulness to assist customers via phone and email across our nationwide and online shopping operations.

Qualifications

• Customer service experience and problem-solving mindset.
• Ability to handle phone and email communications.
• Capacity to generate reports and update stakeholders.

Responsibilities

• General administration.
• Booking in customer orders for delivery.
• Contacting customers when stock arrives.
• Updating stakeholders.
• Generating reports.

Skills

Customer service

Administration

Phone & Email support

Job description

EZ Living Furniture in Galway city is seeking an Administrator to join our Customer Service team. You will handle general administration, booking in customer orders for delivery, and contacting customers when stock arrives.

You will also update stakeholders and generate reports. The role is highly customer focused, requiring problem solving and resourcefulness to assist customers via phone and email across our nationwide and online shopping operations.