Administrator

Mater Private Network; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

The Mater Private Network is seeking an experienced Administrator to join our Public Initiatives Office. You will coordinate patient administrative care pathways, liaise with internal clinical teams and external healthcare partners, and ensure accurate data management across multiple hospital systems.

The role requires 2–3 years of administrative experience, strong IT skills, and a discreet, patient-centered approach.

Qualifications

• 2–3 years of administrative experience in a professional setting.
• Strong IT skills including Microsoft Office and data entry.
• Excellent written and verbal communication with a patient-centered approach.
• Solid understanding of confidentiality and GDPR.

Responsibilities

• Coordinate patient administrative care pathways and timetables.
• Liaise with referring hospitals, consultants, medical secretaries, and external partners (HSE, NTPF).
• Maintain patient status updates across internal IT systems and ensure timely follow-up.
• Prepare regular activity reports and support monthly team operations.

Skills

Microsoft Office

Data entry

Written & verbal communication

Confidentiality/GDPR

Independent prioritization

Tools

PAMS

Job description

The Mater Private Network is seeking an experienced and detail-oriented Administrator to join our Public Initiatives Office. In this role, you will play a vital part in coordinating patient administrative care pathways, liaising with internal clinical teams and external healthcare partners (including referring hospitals, the NTPF, and the HSE), and ensuring accurate data management across multiple hospital systems.

Key Responsibilities

• Stakeholder & External Liaison: Serve as a primary point of contact for referring hospitals, consultants, medical secretaries, the HSE, NTPF, Central Booking, and Admissions.
• Patient & Case Tracking: Daily registration and maintenance of patient status updates on PAMS and other internal IT systems, proactively following up on patient status.
• Documentation & Compliance: Ensure clinical information, discharge summaries, letters, and forms are fully completed and distributed to relevant departments in a timely manner.
• Reporting & General Admin: Prepare regular activity reports, attend monthly team meetings, manage queries, and carry out administrative tasks as assigned to support smooth team operations.

What We Are Looking For

Essential Criteria

• Experience: Minimum 2–3 years of administrative experience managing a busy workload in a professional setting.
• IT Proficiency: Strong computer skills, including Microsoft Office suite, data entry, and quick adaptation to specialized systems/software.
• Communication & Interpersonal Skills: Excellent written and verbal communication with an empathetic, patient-centered approach.
• Discretion: Strong understanding of confidentiality, GDPR, and handling sensitive patient records.
• Problem-Solving & Initiative: Ability to work independently, prioritize effectively, and exercise sound judgment.

Desirable Criteria

• Previous administrative experience in a hospital or clinical healthcare setting.
• Familiarity with hospital management systems (e.g., PAMS) and public initiative pathways (NTPF/HSE).

MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.