Administration & Care Coordinator Support

Bluebird Care Ireland; Ireland; On-site; EUR 36,000 - 48,000; Full time

Job summary

Bluebird Care Ireland is seeking an organised, compassionate Administration & Care Coordinator Support to join our care team in Cork City. The role provides administrative support to the Care Coordinator and helps ensure clients receive safe, person-centred care.

You will assist with staff rotas, communications with clients and healthcare professionals, and maintain accurate records while supporting onboarding, compliance and daily operations in a busy care environment.

Qualifications

• Recognised administration qualification or similar.
• Proficient in Microsoft Office and comfortable learning new systems.
• Previous experience in healthcare, homecare, administration, or care coordination is desirable, but training will be provided for the right candidate.

Responsibilities

• Providing administrative support to the Care Coordinator and wider care team
• Assisting with staff rotas, schedules, and allocation of care visits
• Communicating with clients, families, carers, and healthcare professionals
• Maintaining accurate records
• Assisting with staff onboarding, training records, and compliance documentation
• Monitoring care schedules and helping to resolve changes or cover requirements
• Responding professionally to telephone calls, emails, and general enquiries
• Supporting the Care Coordinator with daily operational tasks
• Helping to identify and escalation any concerns relating to client care or staffing

Skills

Highly organised

Attention to detail

Compassionate

Professional & adaptable

Education

Recognised administration qualification or similar

Tools

Microsoft Office

Job description

Location: Cork City - Douglas

Employment Type: Full-time

Hours: Mon- Thurs 8.30-17.00 Fri 8.30-16.00

Salary: Attractive salary

About The Role

We are looking for an organised, compassionate, and reliable Administration & Care Coordinator Support to join our care team.

This is a varied role supporting the smooth day-to-day running of our care services. You will provide administrative support to the care coordinator while helping to ensure that our clients receive a high standard of safe, person-centred care.

Key Responsibilities

• Providing administrative support to the Care Coordinator and wider care team
• Assisting with staff rotas, schedules, and allocation of care visits
• Communicating with clients, families, carers, and healthcare professionals
• Maintaining accurate records
• Assisting with staff onboarding, training records, and compliance documentation
• Monitoring care schedules and helping to resolve changes or cover requirements
• Responding professionally to telephone calls, emails, and general enquiries
• Supporting the Care Coordinator with daily operational tasks
• Helping to identify and escalation any concerns relating to client care or staffing

About You

Qualifications:

• Recognised administration qualification or similar
• Proficient in Microsoft Office and comfortable learning new systems
• Previous experience in healthcare, homecare, administration, or care coordination is desirable, but training will be provided for the right candidate.

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Compassionate, approachable, and professional
• Comfortable working in a busy and fast-paced environment
• Able to prioritise tasks and manage competing demands

If you are organised, caring and passionate about supporting high-quality care services, we would love to hear from you.