Admin Team Member, Business Support, Wilton

Electricity Supply Board; Cork; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Electricity Supply Board in Wilton, Cork, Ireland is seeking an Admin Team Member in Business Support to assist the Delivery team. The role covers a broad range of clerical and reporting tasks, with opportunities to develop IT, customer and stakeholder management skills.

You will work in a hybrid environment, supporting multiple units nationally, with flexibility to adapt to changing needs and contribute to team goals.

Qualifications

• This role requires a 3rd Level qualification or equivalent work experience.
• Knowledge of IT systems such as SAP, SAP ISU and FMIS is essential.
• Strong IT skills including SharePoint, Excel and Word are important.
• Excellent communication with a focus on customers and stakeholders.

Responsibilities

• Work in line with guidelines, policies and procedures.
• Provide excellent customer service to Networks customers.
• Support multi-functional teams and national units.
• Share knowledge openly with team members and assist reporting.
• Assist with clerical and project support to Supervisors and Managers.
• Be flexible and adapt to change; contribute to team and personal development.

Skills

Customer service

Communication

Teamwork

IT literacy

Decision making

Problem solving

Driving licence

Education

3rd Level qualification or equivalent

Tools

SAP

SAP ISU

FMIS

SharePoint

Excel

Word

Job description

Select how often (in days) to receive an alert:

Admin Team Member, Business Support, Wilton

Vacancy Number: 29067

Category: Business Support, Customer Service (Entry)

Job Type: Full-time

Position Description

This position will provide the successful candidate with the opportunity to support the administration of the Delivery team. The role is broad ranging and offers scope for variety as the support provided covers a wide range of activities. It will also provide the successful candidate with the opportunity to increase their knowledge of the Networks business, develop their leadership and employee development skills and enhance their own skills including IT, customer, and stakeholder management.

Key Responsibilities

• Work in accordance with agreed guidelines, policies and procedures
• Providing excellent customer service to all Networks customers
• Work as part of a multi-functional team and support all units nationally
• Share knowledge and skills openly with other members of the team
• Reporting - Support the efficient running of the Business by providing reports
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
• Providing clerical/project support to Network Supervisors, Project Leadersand Managers
• Demonstrate flexibility and adaptability to change
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Experience and Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS.
• Strong IT Skills incl. Microsoft SharePoint, Excel and Word.
• Excellent communication skills with a strong emphasis on customer focus and stakeholder management.
• Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail.
• Ability to make & implement decisions to achieve best practice.
• Willingness to learn and develop.
• Strong teamwork skills
• A high level of commitment and flexibility
• Full clean EU driving licence

Location

This position will be based in ESB Wilton

Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

Business Support Supervisor, Delivery Support

Why Work with Us?

• Opportunity to lead Ireland's transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

06th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.