Admin Team Member, Business Support, Wilton

ESB; Cork; Hybrid; EUR 33,000 - 40,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

Credit Union

Networking opportunities

Parental leave entitlements

Job summary

ESB in Ireland is seeking an administrative support candidate to assist the Delivery team. The role encompasses broad responsibilities, with scope to develop leadership, customer, and stakeholder management skills while supporting networks across the country.

You will gain exposure to IT systems like SAP, SAP ISU, FMIS, and Microsoft Office, contributing to reports and operations while working in a flexible hybrid environment from Wilton. A driving licence is required.

Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS.
• Strong IT Skills incl. Microsoft SharePoint, Excel and Word.
• Excellent communication skills with a strong emphasis on customer focus and stakeholder management.
• Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail.
• Ability to make & implement decisions to achieve best practice.
• Willingness to learn and develop.
• Strong teamwork skills
• A high level of commitment and flexibility
• Full clean EU driving licence.

Responsibilities

• Work in accordance with agreed guidelines, policies and procedures
• Providing excellent customer service to all Networks customers
• Work as part of a multi-functional team and support all units nationally
• Share knowledge and skills openly with other members of the team
• Reporting – Support the efficient running of the Business by providing reports
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
• Providing clerical/project support to Network Supervisors, Project Leaders and Managers
• Demonstrate flexibility and adaptability to change
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Skills

Customer service

Communication

Teamwork

IT literacy

Education

Third level qualification

Tools

SAP

SAP ISU

FMIS

SharePoint

Excel

Word

Job description

Description

This position will provide the successful candidate with the opportunity to support the administration of the Delivery team. The role is broad ranging and offers scope for variety as the support provided covers a wide range of activities. It will also provide the successful candidate with the opportunity to increase their knowledge of the Networks business, develop their leadership and employee development skills and enhance their own skills including IT, customer, and stakeholder management.

Key Responsibilities

• Work in accordance with agreed guidelines, policies and procedures
• Providing excellent customer service to all Networks customers
• Work as part of a multi-functional team and support all units nationally
• Share knowledge and skills openly with other members of the team
• Reporting – Support the efficient running of the Business by providing reports
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
• Providing clerical/project support to Network Supervisors, Project Leaders and Managers
• Demonstrate flexibility and adaptability to change
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Experience And Qualifications

• Either 3rd Level qualification or equivalent work experience.
• Knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS.
• Strong IT Skills incl. Microsoft SharePoint, Excel and Word.
• Excellent communication skills with a strong emphasis on customer focus and stakeholder management.
• Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail.
• Ability to make & implement decisions to achieve best practice.
• Willingness to learn and develop.
• Strong teamwork skills
• A high level of commitment and flexibility
• Full clean EU driving licence

Location

This position will be based in ESB Wilton.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

Business Support Supervisor, Delivery Support

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements

Strong values-based and inclusive culture

Strong commitment to diversity, equity and inclusion

Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€33,000 - 40,000 per annum.

Closing Date

06th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.