Admin Team Member - Business Support, Tuam [Temp 18 months]

ESB; Tuam; Hybrid; EUR 33,000 - 40,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

CSR opportunities

Sports and Social Clubs

Networking opportunities

Generous parental leave entitlements

Job summary

ESB Tuam, Co. Galway, is seeking a versatile professional for a hybrid role blending IT systems and customer service within the Networks business. The role involves contributing to a multi-functional team, handling reports, and supporting unit activities nationwide.

The successful candidate will have a third-level qualification or equivalent experience, strong IT skills (SAP, SAP ISU, FMIS, PHR), and a proven ability to meet tight deadlines with accuracy and a customer-focused approach.

Qualifications

• Third-level qualification or equivalent relevant work experience.
• Working knowledge of IT systems such as SAP, SAP ISU, FMIS, and PHR.
• Strong communication skills with a clear customer focus.
• Ability to work to tight deadlines while maintaining accuracy and attention to detail.
• Flexible approach to work and strong team-working ability.
• Financial awareness, including monitoring planned vs. actual costs, data management and job closure.
• Full clean driving licence.

Responsibilities

• Work in accordance with agreed guidelines, policies and procedures.
• Providing excellent customer service to all Networks customers.
• Work as part of a multi-functional team and support all units nationally.
• Share knowledge and skills openly with other members of the team.
• Reporting – Support the efficient running of the Business by providing reports.
• Facilitate and support others in achievement of team goals and contribute to development of the team and self.
• Providing clerical/project support to Network Supervisors, Project Leaders, and Managers.
• Demonstrate flexibility and adaptability to change.
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Skills

SAP

SAP ISU

FMIS

PHR

Customer focus

Education

Third-level qualification or equivalent relevant work experience

Job description

Position Description

This position will provide the successful candidate with the opportunity to develop/enhance the following skills:

• In-depth knowledge of ESB Networks business
• Strong Customer Service orientation
• Use of IT applications such as SAP, Excel, Word etc.

Key Responsibilities

The key responsibilities of the role will include:

• Work in accordance with agreed guidelines, policies and procedures
• Providing excellent customer service to all Networks customers
• Work as part of a multi-functional team and support all units nationally
• Share knowledge and skills openly with other members of the team
• Reporting – Support the efficient running of the Business by providing reports
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self
• Providing clerical/project support to Network Supervisors, Project Leaders, and Managers
• Demonstrate flexibility and adaptability to change
• Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.

Essential

Experience and Qualifications

• Third-level qualification or equivalent relevant work experience
• Working knowledge of and proficiency in IT systems such as SAP, SAP ISU, FMIS, and PHR
• Strong communication skills with a clear customer focus
• Ability to work to tight deadlines while maintaining a high level of accuracy and attention to detail
• Flexible approach to work
• Strong team-working ability
• Financial awareness, including monitoring planned vs. actual costs, data management, and job closure
• Full clean driving licence

Location

This position will be based in ESB Tuam, Co. Galway.

While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least three days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

The successful candidate will report to the Business Support Supervisor.

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€33,000 - €40,000 per annum.

Closing Date

27th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

More information on Our Behaviours SharePoint site

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.