Service Hub Admin Team Member [Temp 12 months]

ESB; Ireland; Hybrid; EUR 34,000 - 40,000; Full time

Job summary

ESB Networks is seeking a capable administrative/procurement support professional for the NCD Services Hub. You will handle work requests, create and monitor purchase orders, process goods receipts and ensure timely payments to contractors while maintaining governance standards.

You will also produce monthly Excel-based reports, manage central mailboxes, and collaborate with stakeholders to ensure accurate contract rates and available funds.

Qualifications

• A 3rd Level qualification or equivalent work experience.
• Full, clean EU Driving Licence and access to a car
• Minimum of two years relevant work experience
• Proficiency using SAP S/4HANA
• Proficient in Microsoft Excel
• Good knowledge of Microsoft SharePoint and MS Teams etc.
• Excellent communication and interpersonal skills
• Ability to work on own initiative
• A high level of commitment and flexibility
• Willingness to learn and develop
• Strong teamwork skills
• Ability to work to strict deadlines

Responsibilities

• Processing of work requests received from delivery organisation ensuring they are handled within the terms outlined in the service level agreements (SLA's).
• Creating contractor/supplier purchase orders and continual monitoring of the status on POs while resolving any follow-on queries.
• Processing the goods receipt of POs for payment to contractors/vendors ensuring payment within contracted payment terms.
• Issuing work instructions/Purchase Orders to Contractors.
• Ensuring all governance and Procurement guidelines are adhered to.
• Producing monthly reports in Microsoft excel using calculations and automation for processing large volumes of data.
• Correct management of central mailboxes for use by Internal EBS staff and external contractors.
• Work closely with Stakeholders and procurement to ensure that contractors can be paid to terms and that contracts have the correct rates and funds available.
• Utilise IT systems as required to ensure the role is carried out effectively. These systems include SAP S/4HANA, Excel, SharePoint Sites, Excel Databases.
• Efficiently use Microsoft Excel to accurately organise business data and produce graphs and tables.
• Effectively interact with other key stakeholders across the business e.g., Delivery Organisation, Procurement, Contract Operations, Finance, Asset Management, Accounts Payable etc. as required.

Skills

Excellent communication

Ability to work on own initiative

Strong teamwork

Education

3rd Level qualification or equivalent

Tools

SAP S/4HANA

Microsoft Excel

SharePoint

MS Teams

SQL

Job description

Position Description

The primary role of the NCD Services Hub team is to provide administrative, purchasing and framework support to the Delivery Organisation in ESB Networks. This organisation is responsible for the delivery of a large programme of works annually which includes utilising external contractors and suppliers. The programme covers a wide range of activities including overhead lines, substations, cable/ducting projects and timber cutting.

The role is broad ranging and offers scope for variety as the support provided to the Networks Delivery Organisation covers a wide range of activities including Purchase Order creation for work requests received, contractor payments, performance reporting on various programmes, safety support and engaging with the relevant stakeholders nationally. This position will provide the successful candidate with the opportunity to gain a good understanding of the Networks business and develop/enhance their skills including IT, stakeholder management, financial awareness.

Key Responsibilities

• Processing of work requests received from delivery organisation ensuring they are handled within the terms outlined in the service level agreements (SLA's).
• Creating contractor/supplier purchase orders and continual monitoring of the status on POs while resolving any follow-on queries.
• Processing the goods receipt of POs for payment to contractors/vendors ensuring payment within contracted payment terms.
• Issuing work instructions/Purchase Orders to Contractors.
• Ensuring all governance and Procurement guidelines are adhered to.
• Producing monthly reports in Microsoft excel using calculations and automation for processing large volumes of data.
• Correct management of central mailboxes for use by Internal EBS staff and external contractors.
• Work closely with Stakeholders and procurement to ensure that contractors can be paid to terms and that contracts have the correct rates and funds available.
• Utilise IT systems as required to ensure the role is carried out effectively. These systems include SAP S/4HANA, Excel, SharePoint Sites, Excel Databases.
• Efficiently use Microsoft Excel to accurately organise business data and produce graphs and tables.
• Effectively interact with other key stakeholders across the business e.g., Delivery Organisation, Procurement, Contract Operations, Finance, Asset Management, Accounts Payable etc. as required.

Experience & Qualifications

• A 3rd Level qualification or equivalent work experience.
• Full, clean EU Driving Licence and access to a car
• Minimum of two years relevant work experience
• Proficiency using SAP S/4HANA
• Proficient in Microsoft Excel
• Good knowledge of Microsoft SharePoint and MS Teams etc.
• Excellent communication and interpersonal skills
• Ability to work on own initiative
• A high level of commitment and flexibility
• Willingness to learn and develop
• Strong teamwork skills
• Ability to work to strict deadlines

Desirable

• Experience with SAP SRM would be advantageous
• Advanced Excel skills would be advantageous
• Knowledge of SQL and JAVA Script

Location

The role will have a base location in an ESB Networks office. Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting To

The successful candidate will report to the Services Hub Team Leader, Networks Delivery Services, ESB Networks.

Why Work with Us?

• Opportunity to lead Ireland's transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit UnionGenerous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€33,500 - €40,000 per annum.

Closing Date

29th October, 2026

Please note that we reserve the right to close this vacancy prior to the advertised closing date if we receive a high volume of applications. We encourage candidates to submit their applications as soon as possible to avoid disappointment as the application process may close earlier than expected.

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.