Admin Team Member, Technical Development (Wilton)

ESB; Ireland; Hybrid; EUR 34,000 - 40,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

Credit Union

Job summary

ESB Networks seeks an Admin Support Team Member for the Technical Development Team in Fleet, Tools & Equipment, Network Support. You will provide general administration, support to the Technical Development Manager and specialists, and manage PPE, orders, and documentation.

You will maintain SharePoint sites, assist audits, and ensure efficient Office 365 support. Strong communication and relationship-building with internal/external stakeholders are essential for success in this hybrid role in

Qualifications

• 3rd level qualification or equivalent work experience.
• At least 2 years of relevant work experience.
• Strong commitment to safety, quality, cost efficiency, and customer service.
• Flexible, proactive and adaptable approach to work.
• Excellent communication, interpersonal, and reporting skills.
• Ability to build effective relationships and engage with a wide range of stakeholders.

Responsibilities

• Process SRM Purchase Orders for Technical Development, Maintenance & Technical Support.
• Support PPE supply chain, including order processing, goods receipt and payment processing, MNBR system monitoring, stakeholder engagement, and PPE referrals/complaints via SharePoint.
• Support the development and revision of documents within Technical Development.
• Content Owner for the Technical Development PPE, Tools, and Equipment Catalogue.
• Maintain SharePoint sites across Fleet & Equipment including onboarding and process improvements.
• Provide day-to-day Office 365 support to the Technical Development team.
• Monitor and respond to queries via Technical Development mailboxes.
• Assist audits of ESBN PPE stock held by external vendors.
• Use SAP and Excel to support operations and reporting.
• Deliver high-quality customer service to internal and external stakeholders.

Skills

Safety mindset

Communication skills

Stakeholder engagement

Adaptability

Education

Third level qualification or equivalent

Tools

SAP

MS Excel

MS Word

Job description

Position Description

Applications are invited for the position of Admin Support Team Member for the Technical Development Team in Fleet, Tools & Equipment, Network Support, ESB Networks. Technical Development provide the personal protective equipment, tools, and equipment to ESB Networks. The primary role of the Technical Development Admin Support Team Member is to provide general administration duties for Fleet Tools & Equipment, in particular providing support to the Technical Development Manager, Maintenance Manager and the Technical Development Specialists.

Key Responsibilities

• Processing SRM Purchase Orders for Technical Development, Maintenance &Technical Support and other areas of Networks as required.
• Supporting the PPE supply chain for ESB Networks, including purchase orders, goods receipting and payment processing, MNBR system monitoring, stakeholder engagement, and management of PPE-related referrals and complaints through SharePoint.
• Support the development and revision of documents within Technical Development.
• Content Owner for the Technical Development PPE, Tools, and Equipment Catalogue.
• Supporting and maintaining SharePoint sites across Fleet & Equipment, including content management, system administration, ordering platforms, PPE site maintenance, user onboarding, training, and process improvements for PPE, equipment, and operational systems.
• Provide day-to-day Office 365 support to the Technical Development team.
• Monitor and respond to queries received through Technical Development mailboxes.
• Support the planning and delivery of audits of ESBN PPE stock held by external vendors.
• Utilise business systems and applications, including SAP and Microsoft Excel, to support operational activities and reporting.
• Deliver a high-quality customer service experience to internal and external stakeholders.

Experience And Qualifications

• Either 3rd Level qualification or equivalent work experience.
• 2 years relevant work experience.
• Strong commitment to safety, quality, cost efficiency, and customer service.
• Flexible, proactive, and adaptable approach to work.
• Excellent communication, interpersonal, and reporting skills.
• Ability to build effective relationships and engage with a wide range of stakeholders.

Desirable

• Working knowledge of SAP would be an advantage.
• Excellent level of proficiency on MS Office Applications es. MS Excel / MS Word.

Location

ESB Networks, Wilton, Co. Cork Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

Technical Development Manager, ESB Networks.

Why Work with Us?

• Opportunity to lead Ireland’s transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€33,500 - €40,000

Closing Date

27th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

More information available on Our Behaviours SharePoint site

Notes

• Your application will be held in reserve for 6 months should you be suitable for the role.
• The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.