Accounts Receivable Specialist (Hybrid - Cork, Ireland)

Malwarebytes; Cork; Hybrid; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employee referral bonus program

Wellness programs

Comprehensive time off policy

Meaningful impact

Job summary

ThreatDown in Cork, Ireland, is seeking a detail-oriented Accounts Receivable Specialist to join the finance team. You will manage customer queries, billing issues and overdue balances while supporting AR processes in a multinational environment.

The role offers hybrid work in Cork (2 days per week), with a starting salary of €35,800 and opportunities to improve AR processes and reports. Strong English communication is essential.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Strong understanding of accounts receivable processes, reconciliations and collections.
• Excellent written and verbal communication in English.

Responsibilities

• Manage and resolve queries from internal stakeholders and customers in AR inboxes.
• Monitor customer accounts and ensure timely collection of outstanding invoices by following up on overdue balances.
• Communicate professionally with international customers regarding outstanding invoices, payment status, account queries and disputes.
• Monitor and review customer credit card payments; follow up on declined or unsuccessful payments; escalate issues to Support Team.
• Work closely with Sales, OM and Finance teams to resolve billing and collection issues.
• Support month-end closing processes by performing AR reconciliations and other account reconciliations.
• Support audits by providing accurate documentation and account information.
• Identify opportunities to improve AR processes, automation, reporting and efficiency.
• Participate in projects across the global organization.

Skills

AR processes

Excel skills

English communication

Problem solving

Attention to detail

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

NetSuite

Job description

About ThreatDown

ThreatDown is a leader in elite Managed Detection and Response (MDR), purpose-built to empower resource-constrained security teams with high-efficacy protection, without the complexity. As attacks grow faster and more automated, ThreatDown pairs proprietary AI and threat research with analyst judgment to deploy in minutes to deliver high-efficacy protection. Recognized by MRG Effitas, AVLab, and G2, ThreatDown scales security operations to intercept sophisticated attacks at the speed of modern threats. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet YOU.

ThreatDown is looking for..

We are seeking a detail-oriented Accounts Receivable Specialist to join our finance team in Cork, Ireland. The successful candidate will be responsible for managing customer queries, payments issues and billing-related questions, maintain a healthy AR Aging by contacting customers for their overdue balances and supporting the overall accounts receivable process. This role is ideal for someone with problem-solving mindset, critical thinker, excellent communication skills, and experience working in a fast-paced finance environment.

(Hybrid in Cork Ireland 2 Days a week)

Compensation

€35,800

What You Will Do

• Manage and resolve queries from internal stakeholders and customers in our AR inboxes
• Monitor customer accounts and ensure timely collection of outstanding invoices by proactively following up on overdue balances
• Communicate professionally with international customers regarding outstanding invoices, payment status, account queries and disputes
• Monitor and review customer credit card payments on a regular basis, ensuring successful processing and accurate payment allocation. Follow up with customers regarding declined or unsuccessful payments, identify potential system or payment processing issues, and elevate unresolved technical issues to the appropriate Support Team
• Work closely with Sales Team, OM Team and other Finance teams to resolve billing and collection issues
• Support the month-end closing processes by performing AR reconciliation and other accounts reconciliationli>
• Support internal and external audits by providing accurate documentation and account information
• Identify opportunities to improve AR processes, automation, reporting and overall efficiency
• Participate in projects and initiatives across the global organization

Skills You'll Need To Have

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
• At least 2 years of experience in Accounts Receivable, Credit & Collections, or a similar finance role in amultinational or international organization
• Strong understanding of accounts receivable processes, reconciliations and collections
• Good Excel skills
• Experience with ERP NetSuite is highly desirable
• Strong analytical and problem-solving skills with a high level of attention to detail
• Excellent written and verbal communication skills in English

Perks & Benefit

• Comprehensive medical, dental, and vision insurance coverage
• Employee Referral Bonus Program
• Wellness programs
• Comprehensive Time Off policy
• An opportunity to do something great for yourself and the world!

(Benefits and Perks subject to change by country/region)