Account Manager, Israel

Meta; Dublin; Presencial; EUR 70.000 - 110.000; Jornada completa

Descripción de la vacante

Meta's SMB Group is seeking an Account Manager to own and grow a portfolio of direct customers, focusing on revenue through strategic planning, education, and product adoption. You will communicate with clients in Israel and global stakeholders, leveraging analytical insights to drive customer success and satisfaction.

Candidates should bring 3+ years in customer sales or account management, strong prioritization, and fluency in English and Hebrew, with experience in cross-functional

Formación

• 3+ years of experience in customer sales, success management, account management, or consulting
• Strong prioritization and time management under pressure
• Strong critical thinking and data storytelling abilities
• Ability to present complex data simply to clients
• Excellent communication and presentation skills
• Customer management experience in international settings
• Cross-functional collaboration with internal stakeholders
• Experience applying AI tools to optimize workflows
• Experience in sales, enterprise, or advertising industries
• Familiarity with Meta's advertising solutions and tools

Responsabilidades

• Establish, own, and manage an expanding portfolio of direct customers
• Drive revenue through account planning, product adoption, education, and customer satisfaction
• Present client issues clearly and advocate for customer needs
• Collaborate with cross-functional teams to align on strategy and execution
• Integrate AI tools to improve workflows and outcomes

Conocimientos

Account management

Sales mindset

Time prioritization

Analytical thinking

Data storytelling

Communication skills

Team collaboration

AI tooling literacy

Client advocacy

English & Hebrew fluency

Educación

Bachelor's or Master's degree in a relevant field

Advanced degree or certifications in account management or project management

Herramientas

Excel

Google Workspace

Data analytics tools

Descripción del empleo

Meta's Small & Medium Business Group contributes to Meta's mission by connecting every small and medium business in the world with their customers through solutions like Facebook & Instagram Pages and Advertising. We succeed when we help our customers grow their business. People joining our team will have an opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. Candidates should have experience in account management or related areas such as sales, customer service or experience in advertising agencies. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires consultative sales skills, a focus on customer service, and the ability to thrive in a data-driven, team-focused environment while managing competing priorities.

• 3+ years of previous experience in customer sales or success management, account management, or consulting Bachelors or Masters degree in a relevant field, or equivalent experience
• Demonstrated experience in prioritization of tasks and managing time, even under high-pressure situations
• Critical thinking, analytical skills with an iterative and proactive mind-set
• Articulate complex data stories, in simple language to customers via day to day communications and regular presentation
• Communication and presentation skills
• Customer management experience
• Team working skills in an international work environment with a passion for making an impact
• Present key client issues in an effort to be the customer advocate within Meta
• Fluency in English and Hebrew, as the role requires direct communication with clients in Israel and global stakeholders
• Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customers' needs
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience in sales, enterprise, or advertising industries
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Familiarity with Meta's suite of advertising solutions
• Proven technical skills (Excel, Google Suite, or data analytics tools)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Advanced degree in a relevant field, or certifications in account management or project management