Account Executive - Personal Lines - Dublin

Arachas Corporate Brokers Ltd; Dublin; On-site; EUR 40,000 - 65,000; Full time

Job summary

Arachas Corporate Brokers Ltd is seeking an experienced Account Executive to join a dynamic team handling Personal Accounts. The role is based in Sandyford / Santry, with a focus on renewals, amendments and cross-selling across Personal Lines products.

You will manage client relationships, ensure accuracy and timeliness, and work across departments to hit targets while maintaining compliance. A fast-paced environment and strong communication are essential.

Qualifications

• APA must be held by candidate.
• CIP certification preferred.
• Experience working in a fast-paced environment.
• Knowledge of Relay is advantageous.
• Excellent communication and strong organisational skills.
• Ability to prioritise, multitask and meet deadlines.
• Attention to detail and problem-solving abilities.

Responsibilities

• Secure renewals, process amendments, cross-sell and up-sell across Personal Lines products.
• Negotiate effectively and maintain client renewals to target.
• Manage Mid-Term Alterations, renewals, accounts entry and claims liaison.
• Ensure files are up to date in Relay.
• Handle client queries and maintain high accuracy.
• Collaborate across teams to hit targets and ensure compliance.

Skills

APA Required

CIP Preferred

Fast-paced experience

Relay knowledge

Excellent communication

Organisational skills

Prioritisation

Teamwork

Problem solving

Attention to detail

Tools

Relay

Job description

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on Personal Accounts for our clients.

Location:

Sandyford / Santry

Role Accountabilities Responsibilities

Sales & Activity Management:

• Flexibility to work across all Personal Lines departments securing renewals, processing amendments, cross selling and up selling across all product lines.
• Good negotiation and sales skills
• Manage renewals, client retention in line with targets and compliance
• Ensuring all aspects of Mid-Term Alterations, Renewals, Accounts entry, claims liaison, correspondence are completed
• Ensuring all files are up to date on Relay

Customer Relationship Management

• Manage clients across depts. handling renewals, MTA’s and queries in relation to Personal Lines products
• Take personal responsibility for delivering the highest level of accuracy and quality in your work
• Deal with all requests internal / external in a timely and efficient manner
• Team Collaboration:
• Build great relationships across all teams within Arachas working collaboratively to deliver on team targets and objectives Compliance:
• Ensuring all compliance standards are met during all processes

Requirements

• APA Required
• CIP preferred
• Experience working in a fast-paced environment
• Knowledge of Relay an advantage
• Excellent organisational skills, ability to prioritise, manage, multi task and execute daily tasks
• Excellent communication and interpersonal skills with the ability to deal with internal and external customers
• Excellent attention to detail
• Ability to solve problems
• Ability to work in a dynamic team environment
• Be open to change and fast pace environment
• Perform ad-hoc duties as required

Person Specification

• Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
• The ability to prioritize workloads and adapt to unforeseen events
• A good degree of personal organization and a structured approach to time and resource management
• Commitment to their own professional development
• Working always with the customer first approach in line with Arachas Culture

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