Account Director, Renewal & Growth (SMB)

LinkedIn; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

LinkedIn in Dublin is hiring an Associate Account Director to strengthen client relationships with SMB customers, renewing contracts and aligning LinkedIn's talent and learning solutions with client needs. The role is hybrid, combining remote work with occasional office days, and requires fluency in German and English, plus 1+ year in sales or account management with contract negotiation.

You'll work with cross-functional teams to forecast renewals, identify requirements, and drive value-based

Qualifications

• Fluency in both German and English.
• 1+ years of experience in sales or account management with contract negotiation.

Responsibilities

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship
• Own, drive and manage the renewal process for a high volume of customers
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure
• Provide executive management with complete visibility to renewals and solicit executive involvement as required
• Communicate risk clearly and take the lead in developing resolution strategies
• Accurately maintain a quarterly forecast of renewals in your territory

Skills

German & English fluency

Negotiation

Communication

Customer management

Time management

Tools

Salesforce.com

MS Office

Job description

LinkedIn in Dublin is hiring an Associate Account Director to strengthen client relationships with SMB customers, renewing contracts and aligning LinkedIn's talent and learning solutions with client needs. The role is hybrid, combining remote work with occasional office days, and requires fluency in German and English, plus 1+ year in sales or account management with contract negotiation.

You'll work with cross-functional teams to forecast renewals, identify requirements, and drive value-based